Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
A delight
I wanted to frame a postcard from a vacation. Absolutely no one in the United States stocks A5 frames and (ha! ha!) you can’t import them now either.
It showed up immaculately packaged and with clear instructions. It came out great. It’s wonderful to know that there are companies out there who still take pride in their work.
Amazing work framing your postcards inside our custom collage frame, Nicholas! Thanks for sharing your experience and for this great photo of your frame.
Beautiful!
I had 5 frames made and every one of them looks amazing. I love that they are custom sizes and putting them together was so easy!
Perfect job
Enjoyed the help and clarity of ordering a frame and following simple and clear directions framing the artwork. Will use Level Frames again.
Appreciate the feedback, Peggy, we look forward to helping on your next custom frame!
Great job, high quality frames
Great job with enlarged print & frame. Good communication. Quick ship
Couldn’t be happier!
Our group of three framed pictures turned out beautifully! The pictures were clear, with perfect color, and they were perfectly framed. We love them!!! And we have already placed another order.
Same here, Linda! Thanks for sharing your experience with Level Frames and this great pic of your framed photos. It's a beautiful gallery wall you have going here :o)
The frame itself is great.
Part of the image is a little darker than I’d expected but that’s probably my fault.
Thanks for the review and feedback, Tom! Yes, frequently the actual print won't appear as light as it does on a backlit phone or computer screen versus the actual print, and this can vary depending on your brightness settings. We do review each image before printing and reach out if we see any significant print quality issues. For any future printing questions, please reach out and we can take a look at the file prior to your order.
Exactly what I ordered and More
It was my first time ordering from Level Frames and I could not be more pleased. The quality of their product is first class and everything I need to hang was also included and ready to go. The wood (Kota Walnut) on the frames have been beautifully finished and exactly what I was looking for. I will definitely use them again!
Thanks for the feedback and kind words, Joanne! We're so happy the frames exceeded your expectations and look forward to helping on your next framing project.
It Turned Out Great
I kinda chose Level Frames randomly off of the Internet. It's work looked good. I'm so glad I did. The printing and framing turned out perfectly - identical to the photo of the painting that I took. It wasn't expensive, and the framed photo got here in like 7 days - and that included a holiday weekend!
Appreciate the feedback on our framing and delivery time, Eliot. Thanks also for sharing this great pic of your framed photo!
The best?!!!
I took my 3 prints to a big company here in Manhattan and they wanted to charge $700 for it and it would take 8 weeks! Level Frames did it for $200 and took 5 days, and the quality is immaculate! I'm very happy with the outcome, and when i contacted support and told them i really need it fast, she put in a word in the order to make it faster. Can't ask for more. Highly recommended!
Can't believe you added a question mark before those three exclamation points, Diana! But mainly happy we were able to frame these three pics for you and that they turned out so nicely. It should never take weeks to frame photos and artwork, and our specialty is framing with the same quality and craftsmanship you would find in a top custom frame shop but for a fraction of the price.
Great frames, everything included
Extremely happy with my first purchase of two frames from Level Frames. EVERYTHING was included -- hanging hardware, glass/acrylic cleaner and cloth, even a small screwdriver. The frames seem to be of good quality and look great with my pictures. I will definitely order here again.
Nice work on the At Home framing, Sheila, and thanks for sharing your experience with Level Frames! Look forward to helping you frame your next piece of artwork or a favorite photo.
Beautiful Frame and very thorough product and instructions
I wish I would have snapped a photo of our framed artwork... It turned out just as I hoped it would. I am so impressed by the attention to detail in your product from the included cloth and cleaner and screwdriver to the guidelines drawn on the mat of where the artwork should lay, to the pre-drilled holes for the wire hanging screws, to the archival tape and instructions on how to assemble the frame. I couldn't be happier with how it all came together. The online preview using a photo of our artwork was super helpful in choosing the mat color.
So glad to hear it, Deb! We've put a ton of work into improving our DIY frame kits over the year, customers love the experience of framing at home and not having to send artwork through the mail. Look forward to helping on your next project :o)
Perfect
We received a beautiful custom frame made exactly the way we wanted. I misunderstood the sizing directions online. But when I realized my mistake and contacted Level Frames, Kara easily made the change. And she was super friendly. I highly recommend Level Frames and will make it my first choice if I ever need another quality frame.
Thanks for the feedback and kind words, Barry! We are here to help on your next custom framing project.
Framed photo
Excellent. Looked exactly as shown.
Very impressed!
I have purchased several custom frames in the past but this was my first order with Level Frames. I can’t say enough about the quality of not just the frame, but also the careful packaging, the hanging supplies, an installation manual, and an included screwdriver. Not to mention the clearly marked pre-drilled holes for attaching the wire. This is clearly a company that cares about quality. I’ll definitely use them again in the future when the need arises. Well done!
Love to hear it, John! Our team is obsessed with quality and attention to detail, we're so glad your DIY framing project turned out better than you expected. Look forward to helping on your next custom frame.
Just ok
Kind of expensive for what it is. And the frame is cheap. Assuming you don’t use glass because it might break in shipping but it would look better than the dull plastic that you use.
Appreciate the feedback, Allen! Our frames are all wood and conservation-grade, and you are correct in that we don't use glass due to its weight and propensity to shatter. Fortunately, the framers grade acrylic we frame with is just as optically pure as glass, but much lighter and will not break. The acrylic you selected is our Non-glare option which has a matte coating that diffuses the light to reduce reflections. In some lighting conditions you may notice that matte surface, in which case we recommend the UV protective glaze which lacks the coating.
Simply beautiful
I ordered a weathered wood “look” frame and matting for a signed print. It came within 8 days. Everything was securely packaged and had everything from detailed instructions, a tool and even hanging hardware. It was simple to put together and looks professional. It was easy to use the website to choose what I wanted. Now what else do I have to frame??
Thanks for sharing your experience with Level Frames and this great pic of your framed print! We are here to help on your next framing project and many more to come :o)
Gift review 10 of 10
Both of my gifts got rave reviews from my daughter.
Glad to hear the framed photos were well received! We look forward to helping on your next framing (or gifting) project.
Great products/Service
Ordered several frames(different sizes/mats etc ). Shipping and packaging was great. Outer box was damaged but frames were unharmed due to exceptional packaging. Easy process from start to finish!
I love Level Frames!!
Just received my first order from Level Frames, and I could not possibly be happier. The photo is iPhone 12 with no special settings (so Apple deserves some credit for the photo quality), enlarged to 17.5" x 22.0" (just the photo part). The photo quality is unbelievable. Perfect light level, very subtle colors in the photos come through beautifully, no pixelation or blurring from being enlarged, etc. And the frame and matting are perfect too, plus showed up on my doorstep 6 days after I submitted the order on the web site. What a great experience.
We love you too, Andy! Appreciate the feedback and so happy that your first Level Frames experience was so awesome. Look forward to framing more of your awesome photos :o)
Exceptional Quality and Customer Service
Level Frames has earned a customer for life (likely several, given the feedback from those who received my framed photo gifts). I had a photo framed and sent to 4 people. They talked me through getting the photo sent in the right resolution and discussed how the final looked before framing. The framing itself is high quality and beautiful. They kindly let me send handwritten notes to include in each package so each gift was personalized. The cost was reasonable and frankly made this project doable. Each gift was beautifully wrapped, timely prepared and shipped with care. An absolutely outstanding experience - highly recommend! Thank you all for your excellent work.
So happy to hear all of this, Kate! These are wonderfully thoughtful gifts you created, and we are honored you turned to us to help make them happen. We look forward to helping on your next framing (or gifting) project :o)