Level is building the best experience in the world for custom framing artwork, photos and more. We're a growing e-commerce brand looking for people who share our passion for bringing beautiful things into the world, online and off.
Customer Support & Marketing
We seek a friendly, detail-oriented and skilled problem solver to join our team and help ensure that all Level customers have an amazing experience. The role will be contract to full-time at our Williamsburg, Brooklyn office, with the possibility of some remote work if desired.
In addition to fielding chat/email inquiries on custom printing and framing projects, this person will handle support issues, collect user feedback, test new website features, and work on a variety of other projects. Day to day activities may include assisting with our blog and content marketing efforts, working closely with artist and gallery partners, email outreach, maintaining our social media channels and light graphic design work.
The role is designed for someone with excellent communication skills who is also highly motivated, organized and proactive. No prior knowledge or experience with framing is required, but being digitally savvy is a big plus, as we use a number of online tools including Slack, Intercom, Trello, Dropbox and Google Apps.
Customer Service, Community Management, Graphic Design, Photo Editing, Social Media Marketing, Communication, Copy Writing and Editing, Email and Chat Support.
If interested, please send a short note about yourself, along with a resume and any other relevant info, to hello@levelframes. We look forward to hearing from you!