Level Frames Reviews

4.9 based on 1636 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Theresa Rehbein
 Verified Customer
February 10, 2026

It is perfect!

What a beautiful way to show off my fused glass artwork, I couldn’t be happier. It is extremely solid and very well made, it handles the weight of the glass without a problem. The frame is 11.5 x 24.

custom online framing for pictures and art

Thanks for sharing such detailed feedback and this great photo of your framed artwork! Nice work on the framing, we look forward to helping on the next one.

5.0 Stars -
Ian C.
 Verified Customer
February 09, 2026

Wirecutter was correct

I chose Level Frames because of the NYT Wirecutter recommendation and I am sure glad I did! The product is great, the packaging was superb, and the instructions, etc. were so thoughtfully created. I will definitely use you again and recommend you to all. Thanks!

custom online framing for pictures and art

Hey Ian! Glad you found us via Wirecutter - we were thrilled to be the pick in their Best Online Framing Service review. Look forward to helping on your next custom frame and many more to come.

5.0 Stars -
George
 Verified Customer
February 01, 2026

Couldn't be more happier with my frame

Outstanding build quality using my custom measurements. Level is my new go to framing option! The image I shared with this review is a jpg copy of a painting I purchased from Afremov Studios.

custom online framing for pictures and art

Nice work on the framing, George, and thanks for sharing this photo of your custom framed print!

5.0 Stars -
Lisa
 Verified Customer
February 01, 2026

Great Overall Experience

Needed to frame a large wedding photo and found Level Frames online. The ordering process was very easy and the instructions provided were excellent. I went with the simple black wood frame with white matting and the non reflective “glass”. Again, the instructions for what size to order was excellent. The recent storms slowed down the delivery but that wasn’t the fault of anyone other than Mother Nature. The frame was packaged carefully and arrived in perfect condition. The directions to put together using my photo were excellent and they provided all necessary tools to make it an easy process. I’m already looking over my photos to see what I can frame next! Highly recommend this company!

custom online framing for pictures and art

So glad to hear it, Lisa! Thanks for the feedback on your framing experience. We look forward to helping on your next custom frame and many more to come.

5.0 Stars -
Charles I.
 Verified Customer
January 29, 2026

Highly recommend

I chose Level Frames because of the NYT Wirecutter recommendation and I am sure glad I did! The product is great, the packaging was superb, and the instructions, etc. were so thoughtfully created. I will definitely use you again and recommend you to all.

custom online framing for pictures and art

Appreciate the feedback and nice work on the framing, Charles! So happy you were able to find us thanks to Wirecutter's recommendation. Look forward to helping on your next custom frame and many more to come.

5.0 Stars -
Charles Mills
 Verified Customer
January 28, 2026

A real quality product

I was super impressed with the completeness of the frame and packaging. Level Frames is obviously a first class operation. Highly recommended.

custom online framing for pictures and art

Thanks for the kind words and for sharing this photo of your framed artwork, Charles! You are first class as well :o)

5.0 Stars -
Mbk
 Verified Customer
January 27, 2026

Beautiful & affordable

I am so pleased with my framed photo! Loved all of the matting and frame choices and the price was totally reasonable. I have already recommended this site to friends and will be back to order more prints! Thank you!

custom online framing for pictures and art

Thanks for custom framing online with us! Really appreciate the feedback and your sharing the word with friends :o)

5.0 Stars -
Amanda
 Verified Customer
January 26, 2026

Exactly as hoped

My first order and I was nervous about how the prints would turn out, as well as the quality of the framing. Everything is perfect, thank you!

custom online framing for pictures and art

Thanks for framing with us, Amanda!

5.0 Stars -
Rafael A
 Verified Customer
January 21, 2026

Excellent customer service

Very impressed with the prompt and excellent attention I received from Danielle after I had a few questions about my order.

5.0 Stars -
Ron
 Verified Customer
January 14, 2026

Very pleased with framing materials and service.

I have used Level Frames to preserve antique artist sketches and the look is great! I strongly recommend their products.

5.0 Stars -
Dakota Miller
 Verified Customer
January 13, 2026

Final touch to my home sanctuary

I am currently finishing up my first book and was so pleased with the cover I wanted to mount it in my office as a reminder of my accomplishment. Level Frames did not disappoint! As you can see, my picture is clear and as gothic as my office. It was super easy to play with different frames, styles, and color combinations. My only regret is that I haven’t written another book so I can purchase another frame from them. Moving forward I will definitely use and recommend this company!

custom online framing for pictures and art

Congrats on the book and thanks for sharing this amazing photo of the custom framed cover! Your sanctuary is now complete and the perfect spot for your writing :o)

5.0 Stars -
Kathy
 Verified Customer
January 07, 2026

Photo Frames

I framed several photos from some recent trips we took and they came out great. They have many more frame choices than other sites and the order process was very easy. I’m very happy with the final product.

custom online framing for pictures and art

Such a pleasure to frame your amazing photos, Kathy! Thanks for the feedback and this great pic of your gallery wall. Look forward to helping on your next framing project.

3.0 Stars -
Wendell Hisle
 Verified Customer
January 02, 2026

Small Problems

I ordered a black mat and got a white mat which meant that every speck of dust shows up after framing—had to redo three times to clear. Frustrating. Otherwise, the product is solid.

custom online framing for pictures and art

Thanks for letting us know and apologies for the incorrect mat, Wendell. Rare miss for us but as mentioned, no problem to send you that replacement mat. We also include a micro-fiber cloth with every DIY frame which effectively removes any dust from the matting as well as the acrylic. Detailed feedback like this always appreciated as it helps us improve the service over time.

5.0 Stars -
Beverly Ifill
 Verified Customer
December 30, 2025

Thanks for the kind words, Beverly! Can't wait to frame for you again.

I was more than pleased with the picture that your company framed for me. I will certainly use your company in the future for my framing. Thank you.

5.0 Stars -
Phil
 Verified Customer
December 30, 2025

Very pleased

Did a great job. The picture and frame was very good quality and I actually got it by Christmas time even though I put in the order late. I would recommend.

5.0 Stars -
Frank C.
 Verified Customer
December 29, 2025

Absolutely Beautiful!

Ordered a frame with Artwork Size: 16.0" x 10.5" and Outer Dimensions:19.875" x 14.375" and it turned out beautiful. Couldn't be happier with the Sahara Gold frame and was really impressed with the website that enhanced the picture and showed how the final product would look like. Customer service was also terrific. So, glad I came across Level Frames by chance on Google. Level Frames is on another level when it comes to having your pictures framed. Thank you for making our Christmas a truly wonderful.

custom online framing for pictures and art

Thanks for framing with us, Frank glad we could help your Christmas be a bit merrier :o)

5.0 Stars -
Andrew
 Verified Customer
December 29, 2025

Wonderful service!

Placed an order shortly before Christmas, and they were able to get it out to me in time. High quality frame and great customer service.

5.0 Stars -
Paul M.
 Verified Customer
December 28, 2025

Very Pleased With The End Product

First time user of Level Frames, and very pleased with the end product, and process of using the website to design and select the right frame for the project. Loved the design feature to tell you the picture quality rating based on your editing of the photo. Ensures that you shouldn't wind up with a grainy picture product. The chat feature and customer service provided timely responses to my questions. Will definitely use them again. Thanks.

custom online framing for pictures and art

Appreciate the feedback, Paul! Yes, making sure print quality is optimized for each framed photo is super important to us. We want your pictures to look their absolute best inside the custom frame of your choosing, and our support team is always standing by to assist.

5.0 Stars -
Angela
 Verified Customer
December 28, 2025

Amazing Customer Service

We love our Level frames and have a backlog of prints and photos we're working through. Not only do they look amazing, but the customer service team is fantastic too. I don't look anywhere else to handle my framing needs.

custom online framing for pictures and art

So happy we can be your go-to framing service, Angela! Look forward to getting through more of that backlog as we frame more art and photos for you.

5.0 Stars -
Mary Finn
 Verified Customer
December 27, 2025

So impressed.

The photo in the frame was brilliant in color and the frame was exactly the stain of wood I wanted. My son was so pleased with it. The design tool was so simple to use.