Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Everything thought out, very happy with my frames
I was perfectly happy with every aspect of my purchase from Level Frames. The packaging was excellent—the frames were well protected and I appreciated the cling material on the acrylic to minimize dust issues. The frames themselves were high quality. But the thing that impressed me most was the hanging instructions and materials. I didn’t realize those itms were included and had been mildly fretting about what I would use. Instead, every element necessary was included — from the two-sided screwdriver to the final nails. So I got my three posters framed, prepared, and hung in a single day.
I don’t have much wall space left in my home but if I did I would turn to Level Frames first.
Thank you.
Simple and Beautiful
Ordering process was super intuitive and easy to navigate. Quality and finish of my frames were beautiful. Assembly instructions could not have been clearer. Highly recommended!!!
Extremely customer friendly
The customer service at level frames is amazing. I made an order for a framed picture of our dog that passed away. The very next morning Kara had emailed me with a couple suggestions on how to improve on the border I messed up. She was extremely helpful and responsive. She definitely made me feel like a valued customer and all my future framing projects will be done here. Thank you Kara!
Easy and great results
I ordered two frames and received both quickly. Framing instructions were very easy to follow. Everything I needed was included - even a great little screw driver. Quality was good. I would order from Level Frames again.
Great Frame
These folks have a great thing here. I've bought custom pre-made frames before but Level has made the process of putting in the art and framing it properly at home very simple. Quality frame, matte and glass. I will definitely purchase from Level again.
Thanks for the feedback, Gus! Look forward to helping on your next online framing project.
Easy and Excellent
What could be easier than uploading your own photo, choosing a nice frame at a good price, and then getting a beautiful product shipped directly to you? Not much. (At least when it comes to framing!)
High-quality and fast!
I love the result. The printing is great, and the maple frame complements the picture perfectly. Good gift idea for people who already have everything!
Awesome 😊
Level Frames did not disappoint. My daughter’s bridal portrait with the walnut colored frame was PERFECT! I can’t wait to display it at her wedding on October 17th. Packaged well and fast shipping. I will definitely be ordering more from Level Frames! I can’t thank you enough!
Great frame and great quality
Thank you all for the great job. We love the frame you made for us :)
Great craftsmanship and thoughtful experience
Really nice frames. Everything fits perfectly and looks great! Love that they included paper tape for positioning your artwork and everything you need to hang the frames.
Beautiful and simple!
My frame was easy to set up and looks great. Couldn't be happier with it.
perfect
superb quality. prompt delivery. very customizable. will definitely use them again.
so glad to hear it, jason! look forward to helping on your next online framing project.
Excellent frame!
Very pleased. Great quality, easy and fun to assemble, I will be getting more soon!
Beautiful frame, and amazing customer service
So thrilled I decided to with Level Frames for a friend's gift, over other framing services. It turned out impeccably beautiful, and shipping was fast, even during COVID time. I reached out to their customer service after realizing I'd made a typo in the shipping address and they got back to me so quickly and assured me they'd correct it for me. All worked out perfectly. Highly recommend them for your framing needs!
Quality Work. Very happy.
I am very happy with my purchases from level frames. The photos were framed so well. They were also packaged perfectly. I would definitely recommend level frames to anyone.
Excellent Customer Service
We had a very large piece to be framed- no small task. One of the corners was damaged in shipping and Level immediately offered to reframe at no cost. Excellent customer service! The reframed piece arrived in excellent condition and looks amazing. Kara and Danielle were great to work with via email!
Excellent frame
Got exactly what I ordered, both the frame and the photo look gorgeous. Would recommend.
excellent framing job
Great framing job. I wish I could have name, date and photographer's name on the back of frame for future reference.
Thanks for the feedback, Brent! We're working on more ways to frame a photo and include text or attribution somewhere on the frame.
Excellent Customer Service
Kara V. made sure that my frame would have the best quality picture and suggested some very helpful modifications while also reimbursing me the price difference. She was also extremely helpful in getting in touch with FedEx for the delivery of my frame. I am incredibly satisfied and grateful to Kara!