Level Frames Reviews

4.9 based on 1669 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Josie O.
 Verified Customer
April 16, 2026

Made my mom (and me!) so happy

I ordered a collage of wedding pictures as an early Mother's Day gift and had it sent directly to my mom. It turned out beautifully, she was so happy she cried. She said that the framing was perfect and they plan to hang it up (right now it's being propped up on a shelf).

I found your site from a google search, I was trying to find a place that did picture collages and framing and your website was so easy to navigate. Your reminders to finish my project were helpful and not annoying. I'm glad that putting my trust in your product was a success and will be happy to use you again in the future (and recommend you to others). In fact you were much faster than I anticipated, which is why Mother's Day came a month early for my mom (lol). Thanks again!

5.0 Stars -
Wendy Merckel
 Verified Customer
April 13, 2026

I’m stunned!

I used this framing service for the first time just a couple of weeks ago. I had tried a different frame shop, but couldn’t get through their site, so I came to levelframes. Within 5 minutes, I had loaded my artwork, picked the frame size, the color of the frame, and the type of glass I wanted. The price was LESS than the first site. I made sure everything was correct, and hit the button to put through my order. Less than a week later, I received my framed print. It was so fast, I was nervous about whether the glass would be intact. I opened it up - everything was fine. In fact, it looked BETTER than I expected. Levelframes did a first-rate, lovely job! Highly recommended.

custom online framing for pictures and art

Thanks so much for the detailed feedback, Wendy! So glad we could help you custom frame your artwork and that the final results were even better than expected. Look forward to helping on your next framing project :o)

5.0 Stars -
Robert
 Verified Customer
April 11, 2026

Loved the product / frame and service!

The ordering process, service, and frame were excellent!

5.0 Stars -
John Stanley
 Verified Customer
April 02, 2026

Very happy

I'll start by summarizing my experience as outstanding!!

First, the support I received from Kara on your customer support team was amazing. She helped me design a custom frame that was beyond what I could do directly through the website. She was quick to respond to questions and came up with the perfect design.

Next, the level of care that went into packaging the frame far exceeded what I would have expected for shipment of a frame. The frame arrived in perfect shape with zero damage.

Finally, the inclusion of the instruction book, cleaner, chamois cloth, hangers, etc., was an unexpected and pleasant surprise.

Overall I'm very happy with the product and my experience!

custom online framing for pictures and art

Thanks for framing with us and for such detailed feedback, John! We look forward to helping on your next custom frame.

5.0 Stars -
C Carlisle
 Verified Customer
April 01, 2026

Excellent quality and service

I uploaded a digital photo to have framed. The process was very straightforward and the framed photo looks very professional. The framed photo was packaged with care - very well protected from any shipping damage.

5.0 Stars -
K Costello
 Verified Customer
March 31, 2026

Just what I wanted.

I found the website, easy and intuitive, and the options both broad and easy to navigate. The visualization interface is great; being able to see my actual artwork/photographs in the actual frame with the actual size and color of matte chosen, etc. gave me a ton of confidence when I was making the order.

I did the entire order for a friend and had it shipped directly to him, so I have not physically seen the product, but they are very happy with it.

I was also happy that they accept a variety of file types since I was sourcing high resolution pictures from a variety of places. The convenience of having the entire process from one supplier was great and economical!

5.0 Stars -
Deborah Freeman
 Verified Customer
March 31, 2026

Highly Recommend for Custom Framing

I’m very pleased with how my photographs turned out . . . the framing quality and craftsmanship are excellent. One piece wasn’t quite as strong as the others, but that was due to my own positioning choice, not their work.

I also appreciated the follow-up after delivery to ensure everything arrived safely and met my expectations. That level of customer care really stood out.

I would definitely recommend this company and would use them again in the future!

custom online framing for pictures and art

Appreciate the feedback, Deb, we look forward to helping on your next custom framing project!

5.0 Stars -
Daniel
 Verified Customer
March 30, 2026

Awesome frame

Happy with my frame it’s a perfect fit.

5.0 Stars -
Clh
 Verified Customer
March 26, 2026

So pleased

My order arrived quickly, the results perfectly perfect. I’ll be back!

5.0 Stars -
Swelyn
 Verified Customer
March 25, 2026

Estatic 😊

This is a first for me to give a gift to someone special miles away. And I'm grateful that i choose level frame, they had guide and help me trough out my inquiry’s. Thanks to Kara 😊. The Frame was received with love. Thank you and will be ordering again next time. 😊

custom online framing for pictures and art

Love to hear it, Swelyn! Kara is indeed awesome, and we look forward to helping on your next framing (or gifting) project.

5.0 Stars -
Kevin Rhew
 Verified Customer
March 24, 2026

Great

I ordered this item as a special occasion gift. It arrived well before I expected. This item was very well received by the recipient as a surprise. This is an awesome service that you provide. I hope you guys make millions and millions.

custom online framing for pictures and art

So glad to hear it, Kevin! We look forward to helping on your next framing (or gifting) project.

5.0 Stars -
Linda Ford
 Verified Customer
March 23, 2026

Gift beyond compare

Given as gift to a wonderful lady who calls my dogs her grandkids Everyone at church saw it.

5.0 Stars -
C Murphy
 Verified Customer
March 18, 2026

Looks Awesome

I haven’t got it on the wall just yet but this looks outstanding. Came very quickly.

custom online framing for pictures and art

Awesome, indeed! Thanks for framing with us and for sharing this great pic of your framed photo.

5.0 Stars -
Donald Clark
 Verified Customer
March 18, 2026

Everything is good

Happy with the product

5.0 Stars -
Frank Mc Mains
 Verified Customer
March 17, 2026

Great value, easy process

The print I needed to frame was oversized so Level Frames sent me a long packing tube. About two weeks later the print arrived in a great looking oolong frame. Super easy!

custom online framing for pictures and art

Thanks for framing with us, Frank! So glad we could help with your oversize piece of art and look forward to helping on your next custom frame.

5.0 Stars -
Martha Clark
 Verified Customer
March 16, 2026

5+ Stars

From uploading my digital art to getting the finished product, the whole process of framing was perfect. One aspect we really appreciated was getting recommended print sizes for my photo based on the file size of the image. I didn't have to guess how large we could go, the website predicted what sizes would be most reasonable without compromising the clarity of the image. Picking out the frame and matting was also straightforward and the delivery was fast. Everything was packed well and the quality of the frame was apparent as soon as we opened the box. I look forward to framing more items in the future!

custom online framing for pictures and art

Sp happy everything turned out so well, Martha! Thanks for sharing your experience and this great pic of your framed photo. We always love seeing the final results on the wall :o)

4.5 Stars -
Peter Meyer
 Verified Customer
March 16, 2026

Almost just right

Beautifully done. Minor issue was backing paper had pulled away so I used some packing tape to secure.

custom online framing for pictures and art

Thanks for the feedback and nice work on the fix, Peter!

5.0 Stars -
Stan D.
 Verified Customer
March 13, 2026

Beautiful printing and framing job!

The title says it all, except that I would say that the print job is stunning! The frames are beautiful and seem well-made. Processing and shipping was quick and efficient, and the frames were packed well. They arrived in perfect condition. Appropriate hanging equipment was included, along with directions for how to hang them. I will definitely use Level Frames again in the future, and will recommend them to friends and family!

custom online framing for pictures and art

Thanks so much for the feedback, Stan. We look forward to helping on your next framing project and appreciate you spreading the word to friend and family!

5.0 Stars -
Katherine
 Verified Customer
March 12, 2026

Fantastic Quality and Easy to Assemble!

I had a record that was too valuable to send off and custom framing in my neighborhood was way too expensive. I was so excited to find an option that allowed me to do it myself while still offering top quality and UV protection. Putting it together was easy, and it looks great!

custom online framing for pictures and art

Nice work framing your signed Taylor Swift album, and thanks for sharing this great photo! We always love seeing the final results on our customers' walls.

5.0 Stars -
Colette
 Verified Customer
March 11, 2026

Gorgeous!

These custom frame jobs came back to us so beautiful! We’ve been wanting to frame these pieces for years and couldn’t be happier. The customer service experience was excellent. Thank you level frames!