Level Frames Reviews

4.9 based on 1549 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
John S.
 Verified Customer
August 13, 2025

Very impressed!

I have purchased several custom frames in the past but this was my first order with Level Frames. I can’t say enough about the quality of not just the frame, but also the careful packaging, the hanging supplies, an installation manual, and an included screwdriver. Not to mention the clearly marked pre-drilled holes for attaching the wire. This is clearly a company that cares about quality. I’ll definitely use them again in the future when the need arises. Well done!

custom online framing for pictures and art

Love to hear it, John! Our team is obsessed with quality and attention to detail, we're so glad your DIY framing project turned out better than you expected. Look forward to helping on your next custom frame.

3.0 Stars -
Allen Mc Clard
 Verified Customer
August 12, 2025

Just ok

Kind of expensive for what it is. And the frame is cheap. Assuming you don’t use glass because it might break in shipping but it would look better than the dull plastic that you use.

custom online framing for pictures and art

Appreciate the feedback, Allen! Our frames are all wood and conservation-grade, and you are correct in that we don't use glass due to its weight and propensity to shatter. Fortunately, the framers grade acrylic we frame with is just as optically pure as glass, but much lighter and will not break. The acrylic you selected is our Non-glare option which has a matte coating that diffuses the light to reduce reflections. In some lighting conditions you may notice that matte surface, in which case we recommend the UV protective glaze which lacks the coating.

5.0 Stars -
Judy Bishop
 Verified Customer
August 11, 2025

Simply beautiful

I ordered a weathered wood “look” frame and matting for a signed print. It came within 8 days. Everything was securely packaged and had everything from detailed instructions, a tool and even hanging hardware. It was simple to put together and looks professional. It was easy to use the website to choose what I wanted. Now what else do I have to frame??

custom online framing for pictures and art

Thanks for sharing your experience with Level Frames and this great pic of your framed print! We are here to help on your next framing project and many more to come :o)

5.0 Stars -
Laurel Ann Miller
 Verified Customer
August 01, 2025

Gift review 10 of 10

Both of my gifts got rave reviews from my daughter.

custom online framing for pictures and art

Glad to hear the framed photos were well received! We look forward to helping on your next framing (or gifting) project.

5.0 Stars -
Rich
 Verified Customer
July 28, 2025

Great products/Service

Ordered several frames(different sizes/mats etc ). Shipping and packaging was great. Outer box was damaged but frames were unharmed due to exceptional packaging. Easy process from start to finish!

5.0 Stars -
Andy M
 Verified Customer
July 25, 2025

I love Level Frames!!

Just received my first order from Level Frames, and I could not possibly be happier. The photo is iPhone 12 with no special settings (so Apple deserves some credit for the photo quality), enlarged to 17.5" x 22.0" (just the photo part). The photo quality is unbelievable. Perfect light level, very subtle colors in the photos come through beautifully, no pixelation or blurring from being enlarged, etc. And the frame and matting are perfect too, plus showed up on my doorstep 6 days after I submitted the order on the web site. What a great experience.

custom online framing for pictures and art

We love you too, Andy! Appreciate the feedback and so happy that your first Level Frames experience was so awesome. Look forward to framing more of your awesome photos :o)

5.0 Stars -
Kate D.
 Verified Customer
July 25, 2025

Exceptional Quality and Customer Service

Level Frames has earned a customer for life (likely several, given the feedback from those who received my framed photo gifts). I had a photo framed and sent to 4 people. They talked me through getting the photo sent in the right resolution and discussed how the final looked before framing. The framing itself is high quality and beautiful. They kindly let me send handwritten notes to include in each package so each gift was personalized. The cost was reasonable and frankly made this project doable. Each gift was beautifully wrapped, timely prepared and shipped with care. An absolutely outstanding experience - highly recommend! Thank you all for your excellent work.

custom online framing for pictures and art

So happy to hear all of this, Kate! These are wonderfully thoughtful gifts you created, and we are honored you turned to us to help make them happen. We look forward to helping on your next framing (or gifting) project :o)

5.0 Stars -
Bob P
 Verified Customer
July 24, 2025

Fantastic

I was skeptical after coming across this company where all I saw was other companies primarily and have not heard of Level Frames. I was very happy with the quality! The packaging was spot on, where other companies I may have had a chip on the frame.
The picture was a landscape so it was done very well and is hanging nicely on my clients wall.

custom online framing for pictures and art

Thanks for the review, Bob! We love printing and framing for professional photographers. Look forward to helping you get more of your work framed and into clients' hands.

5.0 Stars -
Lance A.
 Verified Customer
July 23, 2025

Very impressed with the attention to detail

As I unboxed and framed my artwork with these frames, I continually commented how impressed I was at the attention to detail in the product, accessories, and instructions. From the matting tape to the protective sheeting and instructions, I marveled at how well Level Frames ensured that their product was used properly by users to frame their artwork at home. Incredible. Well done!

custom online framing for pictures and art

Glad you has such a good experience framing with us, Lance! We appreciate the feedback and look forward to helping on your next project.

5.0 Stars -
Gary
 Verified Customer
July 14, 2025

Very happy

It took longer to open the packaging than it did to frame the painting. Level frames made it very simple and fast. I’m very happy.

custom online framing for pictures and art

Thanks for the feedback and nice work on the at home framing, Gary! Smart that you float mounted this print to highlight the texture and signature. Look forward to helping on your next DIY custom frame :o)

5.0 Stars -
Vickij
 Verified Customer
July 14, 2025

Love it!

I had a label framed for my niece who is launching her brand in a couple of months. It turned out awesome & I can’t wait to give it to her. Thanks for a fabulous job!

custom online framing for pictures and art

Glad to hear it, Vickij! I am sure your niece will love it, best of luck to her on the launch. We look forward to helping on your next framing (or gifting) project.

5.0 Stars -
Larry Leete
 Verified Customer
July 09, 2025

Work was flawless!

Excellent work. The picture and frame for the two pictures ordered were better than I expected. The packing is the best that I have ever seen and the delivery was timely. Appreciate your customer service and your attention to your work. You provide a wonderful product and I will certainly order from you again.

custom online framing for pictures and art

Love to hear it, Larry! We look forward to helping you frame more photos and artwork :o)

5.0 Stars -
Bob Taylor
 Verified Customer
July 06, 2025

Great company

The one thing I consider as outstanding is follow up and doing what they commit to. You don’t have to worry about that with Level Frames. Keep asking questions, if you have them. The will graciously answer them all. Great quality frames and printing.

custom online framing for pictures and art

Appreciate the feedback and kind words, Bob! Yes, we strive to make our online customization and ordering process as intuitive as possible for framing artwork and photos, but we have humans (with lots of framing experience) standing by who love answering questions and helping you find the perfect frame. Look forward to helping on your next custom frame!

5.0 Stars -
Edward Le Pontney
 Verified Customer
July 04, 2025

I Am VERY Impressed!!!

I am so happy with my order from Level Frames! I received exactly what I had asked for and more! That means that the quality and the way the final result turned out far exceeded my expectations. If anyone wants fantastic results then they should use this company! You won't be disappointed! Thank you so much for your excellent workmanship! I wish that I could give far more than 5 stars for the rating!

custom online framing for pictures and art

Exceeding expectations is what we shoot for! Thanks so much for the feedback, Edward. Can't wait to print and frame more photos for you :o)

5.0 Stars -
Matthew Martinez
 Verified Customer
July 02, 2025

Amazing

I highly recommend this framing service. It’s incredibly easy to use, fast and reliable. The quality is amazing.

custom online framing for pictures and art

Thanks for framing with us, Matthew!

5.0 Stars -
Tl Buck
 Verified Customer
July 02, 2025

Love my new frames

I used Level frames for the first time to make two pictures from a European trip into wall art. I was impressed by how easy their website was to navigate and create just what I wanted. The frames were packaged carefully, delivered quickly, and look amazing on our wall. I would highly recommend them and will be a repeat customer.

custom online framing for pictures and art

Appreciate the feedback and kind words, TL! We look forward to helping on your next custom framing project.

5.0 Stars -
Cindy Krepp
 Verified Customer
June 30, 2025

FANTASTIC!!!

What a professional, beautiful job!!! It is finished on back!! Will use you again!! We live on Lake Michigan and love framing our photos we have taken ourselves!!

custom online framing for pictures and art

Thanks for the feedback and for this great pic of your framed photo, Cindy! Enjoy the rest of the summer on the lake :o)

5.0 Stars -
Dh
 Verified Customer
June 23, 2025

Lovely Frame

Lovely frame, nicely made, and well packaged for shipment. Very happy.

5.0 Stars -
Bev Rae
 Verified Customer
June 16, 2025

Great gift

I sent to a special friend who just loved it

5.0 Stars -
Josh F
 Verified Customer
June 10, 2025

Perfect

Very pleased with frame