Thrilled to bits!

I ordered a frame for my son and his new financee from Sydney Australia as an Engagement present. It arrived within 3 days at their door and looks fabulous! Great service. Thank you.

Exceptional quality. Precisely as promised.

What I'm most satisfied about is just how well the online product selector and preview reflects the actual product that is delivered. The website gave me a precise understanding of exactly what I would receive and I couldn't be happier about how it turned out. Bravo!

Thanks, Joel. Look forward to helping on your next online framing project!

Came Out Really Well

Was very happy with the frame. It was easy, reasonably priced, and looks great in my room. Would come back!

We couldn't be happier. Waiting on portrait with faded tuxedo. But I am very pleased.

Made my Mom's birthday after this hard year

Dear Level Frames,

My Mom turned 82 and hasn’t seen us in over a year and a half. Unknown to her, as our wonderful gift was on the way, she said all she wanted was a pic of me and my husband Bob for her birthday.When she opened it this weekend, my dad told me she was speechless and had tears of utter joy!My entire experience with your company was top notch, I will certainly use you again.

Many thanks

John+Bob

So, so happy with this frame

I am BEYOND happy with my frame. The attention to detail involved with this frame was phenomenal plus it even arrived way faster than I expected. The product itself is really high quality. I loved the super clear instructions for how to attach the hardware to the frame and then hang it on the wall. I couldn't be happier and will absolutely be back the next time I need a custom frame.

Thanks for the feedback and nice work on the framing, Emma! Look forward to helping on the next project.

Quality control issues

Disclaimer that I was fully refunded for my order. Frames are not professionally mitered (the corners). They are misaligned and sloppily stapled, sometimes with gaps. The replacements that were sent were not completely painted and still had miter issues. By no means are these frames a replacement for taking your artwork to a frame shop. My frames were for art posters that are 18x24. For $200 each, I could have spent a few more dollars and had a frame shop do it and not have to worry about dust and the quality. Lastly, the wood they use is so lightweight that it actually bends from the small amount of weight on the hanger. But their customer support is very good and they did the right thing.

Apologies again that we missed the mark on your order, John. We did pinpoint and correct that issue with the mitre joins - unfortunately, a few frames were shipped that should not have passed our QA. But as you experienced, we stand by our work and will always do what it takes to make things right. Thanks for the feedback and for helping us improve the service!

Love my new frame and picture

I was blown away from the packaging and care from level frames and the level of professionalism in my picture frame and the detail was great and I will go again to get another picture frame to add to my collection

Wonderful service!

Used Level Frames for original watercolors by Howard Kline. Received enhancing advise that required extra materials to improve framing dynamics. Was not charged for the extra materials. Cannot beat the service, quality and pricing of Level Frames.

Turned out beautifully, Judy! Look forward to helping on your next online framing project.

Great Job

I’m very happy with how the frame turned out. Looks great and was easy to do.

Beautiful

I was concerned about sending a print and having it matted and framed but I was wrong. I called and talked to someone and sent it out. It came back perfect!

Couldn't Be Happier

You rock

Love the Frames

The frames are beautiful and come out really nice. I love the different frame colors to choose from.

Level Frames comes through AGAIN

I love Level Frames. I've gotten two very important pieces of memorabilia framed here (a cherished photo and my Ketubah) and their service has been quick, reliable, and impeccably crafted. The customer service is fantastic, and I will continue to use Level Frames for all of my framing needs!

So glad to hear it, Stephanie! Your trust in us to preserve and frame these extra special items means the world.

Very happy

Good quality very happy with your product

Excellent

I didn't know what to expect for my museum grade print but frame is perfect and perfectly made. A bargain for the quality.

Great Service and Product

I ordered a print and level frames had it framed at a very reasonable price and had it shipped internationally in a very decent amount of time. This saved me a lot of time and money spent. I would definitely use level frames again!

Amazing!

Level frames helped create an amazing photo gallery wall. Amazing quality frames and pictures. Fast delivery and great price. You can’t go wrong with them.

Nice work on the gallery wall layout, Gianfranco, and thanks for sharing a photo of the final result!

Love the product and service

Impressed with the careful packaging and that everything I needed was included. Framing tapes were a little challenging but I managed. Sorry the photo is askew.

Nicely done on the framing, very cool how you annotated the mat!

Perfect Frames - Perfect Service

Could not be more satisfied with my frames and also with my interactions with Level Frames employees, who were so professional and helpful when I interacted with them. Have used another on-line framing service before, but will only be using Level Frames from now on.