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Outstanding Quality & Customer Service
We ordered 2 prints from iPhone photos and had them framed and matted. The order process was very easy and the pictures arrived as promised and the framing work was professional-grade! The quality of the pictures are perfect!
During the process I reached out to staff with questions. All inquiries were promptly replied to.You will not be disappointed with Level Frames!
Terrific frames reasonably priced
We recently bought several pieces of art that needed to be framed, and because of COVID, our local frame shops were closed. We didn't want to have to figure out how to ship our artwork, and Level Frames looked like a great option. We're really happy with the frames. They're beautiful, and everything was easy to assemble. We had a terrific experience.
Great to hear, Natasha. Our At Home online framing kit is a great solution when you don't want to send your artwork through the mail. Thanks for framing with us!
Could not be happier with Level. The selection was great and enabled us to create the perfect engagement gift. Plus super quality. Highly recommend.
A Life Memory
In early July my good friend and business associate took a photo of a sunset while on his annual family vacation and posted it to FB. A week later I sent that photo to you for framing and delivery. On his 70th birthday, July 23rd, he opened this gift in front of all his family and they video'd it for me. This gift is not just priceless to the recipient, but will be forever cherished by the family. Thank you for making this so special - the whole process was exactly as you claimed. I am looking through my own photos now in anticipation of my next order!
So glad we could help make this happen, Wendy! Look forward to helping again on your next online framing (or gifting) project!
Quality frame - very happy!
Frame arrived very quickly - great protective packaging containing all items necessary for completing the project. Beautiful job - highly recommend!!
I am so happy with my frames. They look amazing. I will be framing a lot more!
Love the frame and photo
I got this frame delivered to my girlfriend for our first anniversary. It's a picture of us in a matte finish. She absolutely loves it! Thanks LevelFrame for helping me score points with my girlfriend! You're true wing bros!
Congrats on the anniversary! Glad we could help you celebrate it with a framed photo.
The perfect gift!
I ordered a frame + print for my buddy's birthday and I couldn't be happier with the way it turned out. The website provided previews as I deliberated on the exact frame and size that I wanted. I'll definitely be back for more! Thank you again!
Great experience and product!
From the beginning Danielle was VERY helpful in giving input for an unusually large pano photo frame (60 x 15). The product is STUNNING. Couldn’t be happier with it. Only piece of feedback I’d offer is maybe installing the hardware wire slightly higher up on the back of the frame instead of dead middle. That way the frame won’t lean forward as much. Other than that, I’m so happy with you guys. Thanks for the incredible frame work.
Glad to hear it, Amanda! Reaching out to you directly with a tip on hanging the frame so that it's more flush with the wall (using two hooks spaced out about 12" apart). Look forward to helping on your next online framing project.
Just used Level Frames to upgrade two of my favorite artworks with matching frames, and I LOVE the finished product! Really liked the custom sizing feature, the matting looks great, and the frames showed up at my door right on time...couldn't be happier! Thanks for such great work, will definitely be using you all again!
Turned out great!
Everything was perfect!
The frame was delivered quickly and looks great. The instructions were thorough and easy to understand, and we got it mounted quickly. Thank you!
Customer Service at Its Best
Thank you Level Frames for coming to my rescue and meeting an unusually short deadline after another framer jammed me up. I loved the results and your service and professionalism has made me a customer for life!
Our pleasure, Keith, and thanks for trusting us! We look forward to helping on your next online framing project.
Wonderful website, service & frames!
I’ve used Level Frames twice. First time was for fine art which I sent (so easy!) to them for framing and matting. Second time I ordered a small frame for a less valuable item and I didn’t need to send in the piece. Both experiences were very high quality and seamless - and so fast.
I will use Level Frames again and again!
My frame arrived beautifully packaged and everything required to add my artwork was included. There was even a screwdriver for attaching the hanging hardware. The mat was perfect. I could not be happier. Thank you!
Incredible service and prodcut
It was so easy to purchase my frame (updates and communication around progress and shipping were easy and clear) and the end product itself came out fantastic. Would 100% purchase again!
Thanks for the feedback and kind words, Mikey! Look forward to helping on your next online framing project.
I hate to be so harsh but I was really disappointed with my 2 frames. I tried this company because it was cheaper than Framebridge, but only slightly. Second, I was annoyed that they came with plastic instead of glass. For the price, I think that is unacceptable. I could get a cheap, tacky plexiglass frame from Amazon. Third, the mat was cut poorly and I had to shave it off before I could get it back in the frame. Overall disappointed in the quality. I should have spent the extra $50 and gone with Framebridge, at least they frame it for you for the price and they use glass!
Thanks for the feedback, Jacquelyn. We do use framer's grade, UV-protective acrylic instead of glass - it's actually more expensive, but performs better and will not shatter during transit. It's becoming industry standard in most galleries and museums (all of the online framing companies including Framebridge use acrylic as well, no one will ship glass). Apologies about the matting issue, with the At Home framing solution the trick to getting the mat in and out of the frame is prying up the flexible staples all the way. We offer In Studio framing as well if you'd prefer to send us your items for framing.
My frame exceeded my expectations!
This is the first time that I used Level Frames, but it will not be the last time. The mounting of the print and framing exceeded my expectations. The cost was more than reasonable, and the turnaround time was very quick. Thank you for the wonderful work.
It was great!
The quality and look of the frame were really good. Super happy :)