Level Frames Reviews

4.9 based on 1598 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Lawrence
 Verified Customer
November 24, 2025

Excellent Product and Service

Very pleased with the quality of the product, ordering process, and assembly directions. Will definitely use Level Frame for next project, especially of there us a discount for returning customers.

custom online framing for pictures and art

Thanks for the feedback and this great photo, Lawrence! Nice work on the At Home framing. We do indeed have a Rewards Program that lets you earn credits and save the more you frame with us. Look forward to helping on your next custom frame :o)

5.0 Stars -
Hs
 Verified Customer
November 24, 2025

Very Happy

Great quality, insanely well packed, very quick to ship. Happy first time customer!

5.0 Stars -
Lakshmi
 Verified Customer
November 20, 2025

Quality frame made easy

Excellent quality, promptly delivered. Exact sizing. It looks great. Highly recommend Level Frames for 'at home' custom framing. Only shortcoming is that they have limited mat colors.

custom online framing for pictures and art

Thanks for the feedback and this great photo of your custom frame, Lakshmi! In our Advanced Options sections, we have a range of additional mat colors, as well as an 8-ply option, and we can do even more colors by special request. We'll see if we can make this more clear during the ordering process. Look forward to helping on your next At Home framing project :o)

5.0 Stars -
Casey
 Verified Customer
November 18, 2025

Very Cool. A fun experience. Easy.

We purchased this for our brother on his birthday. It was a picture his nephew took of the family farm. The site was very easy to navigate for an old lady. He placed it where we designed it for.

5.0 Stars -
Terry Walkerly
 Verified Customer
November 18, 2025

Quality product

I was throughly impressed from the packaging to the ease of setting up and the quality of the Frame. My art looks like it was professionally framed! Great product and service, highly recommend.

custom online framing for pictures and art

Thanks for the photo and nice work framing your art at home! Truly professional work indeed :o)

5.0 Stars -
Steve Lewent
 Verified Customer
November 17, 2025

Good work

The frame came quickly and was exactly as needed. You excel in the high quality packaging and completeness of your products, such as hanging hardware.

custom online framing for pictures and art

Thanks for the feedback and great pic of your custom frame, Steve! Well done on the At Home framing, we look forward to helping on future projects.

5.0 Stars -
Chris Dolan
 Verified Customer
November 17, 2025

Happy Customer!

I have ordered from Level Frames many times now and each time it seems to get even better! This time we ordered to separate framed products as retirement gifts. The recipients loved their gifts and how professional it turned out.

5.0 Stars -
Stephen M.
 Verified Customer
November 14, 2025

Wow, great service and company!

I'm very impressed with this company, they made framing easy and delivered an incredible product that makes framing affordable. I will definitely be ordering more from them in the future. Thank you!

custom online framing for pictures and art

Thanks for the review and great photo of your custom framed map, Stephen. And nice work on the at home framing! We look forward to helping on your next project.

5.0 Stars -
Cathy Guy
 Verified Customer
November 11, 2025

Great Frame - Great Price!

I wanted to frame a lovely picture of my daughter, son-in-law, and 2 granddaughters. My daughter suggested Level Frames, and I'm so glad she did. I chose the frame I wanted out of a wonderful online selection. I uploaded the photo, and placed my order. My order was delivered in a very timely fashion, and I love it! Level Frames did a great job, and I hung it on the wall, and I am very pleased. They did a great job, and the price was very reasonable! I will definitely order from Level Frames again.

custom online framing for pictures and art

Thanks for the feedback and for sharing this great pic of your framed photo, Cathy! We look forward to helping on your next custom framing project and many more to come :o)

5.0 Stars -
Sheldon Cohen
 Verified Customer
November 11, 2025

beautiful!

Fantastic work..in unexpected short time.

5.0 Stars -
Tim
 Verified Customer
November 10, 2025

Quality Frames -- fast and accurate

I've used LEVEL to frame 5 items (photos and not). Their service has been good: quick and accurate. Instructions provided with the frames is easily understood and followed. But... my last frame order was identical in dimension to a previous order, so I re-ordered the same specs. However, the first image was portrait oriented, the second one was landscape -- the second frame did not include hanging hardware for the horizontal orientation. A deal breaker? No -- the frame is quality. But a surprise? Yes.

custom online framing for pictures and art

Thanks for the review and feedback, Tim! Reaching out to you directly to make sure you have the hardware you need.

5.0 Stars -
Marcy C.
 Verified Customer
November 10, 2025

Success!

I’ve had a hard time getting around to framing a growing collection of posters and gifts from my kids. It’s great to get them all done so quickly and simply.

custom online framing for pictures and art

Yes! Appreciate the review and this great photo of all your framed prints and artwork, Marcy. Love how the 5 piece collage turned out, nice work on framing all of these at home.

5.0 Stars -
Tom
 Verified Customer
November 06, 2025

High quality, fast ship, good value

First time using Level Frames, very satisfied. Website very easy to navigate. AI image resolution booster was useful for the older digital photos that were being framed. Fast shipping, carefully packaged. Wall buddies system made hanging frames a breeze. Would like to see a wider variety of frames offered in the future.

custom online framing for pictures and art

Thanks for the detailed review and photo of your frames, Tom! Really appreciate the feedback - we just launched a new frame style (Burlwood) and plan to continue expanding our options in the future. Look forward to helping on your next framing project :o)

5.0 Stars -
Marie
 Verified Customer
November 04, 2025

Great framing company, I’ll be back!

So far I’ve had 3 different frames made by Level Frames. They use quality materials, do very precise work and the packaging for shipping is excellent. But here’s the feature I truly appreciate. If you have fragile artwork you don’t want to leave with a framer or don’t want to ship, Level Frames will create the frame and mat to your specs and send it to you. Other online framers won’t do this. I’ve framed items like these at home that require special mounting techniques, and with Level Frames it’s no problem.

custom online framing for pictures and art

Appreciate the detailed feedback, Marie! Yes, our DIY frame kits are a unique solution to framing artwork in a variety of sizes/styles when you don't want to risk sending items through the mail. Nice work on the framing and thanks for sharing this great photo of your custom frame. We look forward to helping on the next one :o)

5.0 Stars -
Kimberly
 Verified Customer
November 03, 2025

Excellent product

My frame arrived packed beautifully with great instructions. I found the process of putting it together easy and fun. The end result is perfect!

custom online framing for pictures and art

Love to hear it, thanks Kimberly! We look forward to helping on your next framing project :o)

5.0 Stars -
Norman
 Verified Customer
November 03, 2025

total satisfaction

couldn't have been happier with the final product

5.0 Stars -
Lisa Roberts
 Verified Customer
November 03, 2025

Better than I expected!

This was the first frame I had done by Level Frames. I had been using another online framing company for many years before they closed up. So I was reluctant to try someone else. I was amazingly surprised! The frame was less expensive, had more options, was well made, they pre-tied the cable, it came with a small screwdriver and small canister of air spray. Plus, I got it in a couple of days rather than 2 weeks. 5-stars is not high enough!

custom online framing for pictures and art

Thanks for the feedback and kind words, Lisa! So glad you found us and that we could help on this custom frame. Perhaps we'll have to adjust the max number of stars our customers can give out in these reviews :o)

5.0 Stars -
Betsy Doud
 Verified Customer
November 03, 2025

Wonderful framing!

My 30x30 framed photo is fabulous. Wonderful brushed gold frame and packed so carefully. Thank you level frames!

custom online framing for pictures and art

So happy we could help you frame this wonderful photo, Betsy!

5.0 Stars -
Deb L
 Verified Customer
October 29, 2025

Very prompt service

I was able to get two frames rushed for an art show. They were delivered on time and I was very pleased with the way they looked on the art.

custom online framing for pictures and art

Congrats on the show, we're so glad we could help with the framing! We love working with artists and are used to meeting deadlines without sacrificing quality or craftsmanship. Look forward to helping on your next exhibition and custom framing more of your work :o)

5.0 Stars -
Rosemarie
 Verified Customer
October 27, 2025

Impressed!

I was worried because I was trying to frame something made in Europe. So I needed everything in centimeters not inches. Your site was one of the few that allowed me to switch between units. The frame fit the picture perfectly.

custom online framing for pictures and art

Yes! We try to make it as intuitive, convenient and even fun to frame any artwork or photo that you love. So glad you could make use of the measurements in centimeters input we provide so that your custom frame fit the artwork perfectly.