Level Frames Reviews

4.9 based on 1481 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Sarah
 Verified Customer
February 13, 2025

Perfect Gift!

I ordered a frame with three photos in it for friends' anniversary. We are all so impressed with how beautifully the photos were printed and how great the frame looks. Definitely will order again, couldn't be happier.

custom online framing for pictures and art

So glad to hear that, Sarah! Look forward to helping on our next framing (or gifting) project.

5.0 Stars -
Steve G
 Verified Customer
February 12, 2025

Beautiful work

We are so happy with every aspect of our Level Frames project. From the ease of arranging it to the choice / selections provided to the customer service and, of course the finished product, Level Frames delivered - again. We will definitely be back.

5.0 Stars -
Tom
 Verified Customer
February 12, 2025

Really, really good!

I would give 10 stars if I could! Intuitive software, professional framing and great customer service. I could ask for no more! Thank you,

5.0 Stars -
Pat Syntax
 Verified Customer
February 05, 2025

Nice quality frame

I ordered these for two odd sized watercolor paintings and included two matts as well. Everything was complete and easy to install. Nice quality and they look perfect.

5.0 Stars -
Virginia Reinhold
 Verified Customer
February 05, 2025

Love my custom frame

The frame is beautiful.
It was easy to put together.
It came out perfect.
Love it.

3.5 Stars -
Scott
 Verified Customer
February 05, 2025

Okay

From the elaborate packaging and enclosed instructions and extras I thought the quality would be higher, especially since I ordered the museum level which is the highest and most expensive. I thought the glass would be glass; not plastic. I thought the frame would be sturdier. Alas, the frame would a better fit than a simple store bought one, but it’s definitely not even close to low level professional framing

custom online framing for pictures and art

Thanks for the feedback, Scott! We cannot ship glass which may shatter during transit, and our Optium Museum acrylic is used by top galleries and museums around the world. It's anti-reflective, anti-static, anti-scratch and protects against UV rays. Some people are surprised by how light it is compared to glass, but that does not mean the quality is any lower than what you find at a high end custom frame shop.

5.0 Stars -
Chris C.
 Verified Customer
February 04, 2025

Great frame!

Beautiful way to preserve & display my treasured album!

custom online framing for pictures and art

Nice work on framing your album and thanks for sending the sweet photo! Everything is acid-free and the glaze has protection against UV rays and fading, so your treasured record should be safe and secure.

5.0 Stars -
Linda
 Verified Customer
February 04, 2025

Couldn't be happier with my frame!

Very high quality wood and craftsmanship! Excellent communication with seller, fast turn around time and delivery on day promised.

5.0 Stars -
Patterson Francis
 Verified Customer
February 04, 2025

Framed photo

Could not be happier with the result of this framing. Excellent quality of print and frame. Will definitely use again. Glad I found this site.

5.0 Stars -
Dennis Peterson
 Verified Customer
February 03, 2025

Running Fence Poster

Very nice. It was packed nicely. Thank you.

5.0 Stars -
David F.
 Verified Customer
February 03, 2025

Excellent Work! Perfect!

The framed pictures arrived incredibly well packaged and the pictures looked exactly like they showed as I was creating them. Wanted to memorialize my 10 year-old grandaughters art. Very happy with the final product.

custom online framing for pictures and art

Love this! Please tell your granddaughter to keep up the excellent work, we look forward to framing more of her art!

5.0 Stars -
Ruthi Moore
 Verified Customer
February 03, 2025

Wonderful!

We had received two photographs from our daughter. We wanted an additional photograph framed in a similar manner. Level Frames matched them and they are beautiful! I could not be happier. I will definitely use the company again and recommend it to everyone.

custom online framing for pictures and art

Thanks for the feedback and for helping to spread the word, Ruthi! We look forward to your next custom framing project and many more to come.

4.0 Stars -
Rachael
 Verified Customer
January 31, 2025

Picture is great. Time it took to get it, not so much

Love the picture. It is smaller than I expected but that’s really my fault. It took way too long to receive but I am happy with it.

custom online framing for pictures and art

Glad the frame turned out to your liking, Rachel! And apologies for the delay - lead times are a little longer than usual right after the holidays, but we are back to our normal turnaround of about one week.

5.0 Stars -
Marcia S.
 Verified Customer
January 31, 2025

Great company!

I would like to recommend Level Frames- bought 2 frames and they were flawless - well made, perfect, and done so fast! Also, the box they came in were completely protected! So well done!

5.0 Stars -
Alan
 Verified Customer
January 30, 2025

The perfect blend of quality and value

I love my artwork and want to see it diplayed proudly in quality frames that will last. Unfortunately, local frame shops are cost prohibitive. Level Frames is the absolute ideal solution. I just wish I had found them sooner. Excellent customer service as well. 10/10 would recommend.

5.0 Stars -
Nathan O
 Verified Customer
January 29, 2025

Good quality, I am satisfied

The frame arrived in good condition. I was impressed by the packaging; I doubt the shippers could have damaged the frame had they tried to. I am pleased with the frame now that it is on my wall. If I have need for a custom frame in the future I will probably come back here.

5.0 Stars -
Elena
 Verified Customer
January 28, 2025

Great Quality

The frame I ordered was perfect. The instructions on how to measure and all the frame options were easy to follow. The instructions we received with the frame were easy to follow also. Would definitely order from Level Frames again.

custom online framing for pictures and art

Thanks for the feedback, Elena, and nice work on the framing! We put lots of care into making those instructions as clear as possible so that every custom frame ends up looking its best.

5.0 Stars -
Janice Derian
 Verified Customer
January 27, 2025

Photo framed

My son took some great photos. Level Frame did an excellent job. Will definitely use them again. High quality.

5.0 Stars -
Chris
 Verified Customer
January 23, 2025

Great Experience

I ordered a custom frame as a gift for a client and cannot say enough good things. The support team helped me customize it to exactly what I wanted and made the process extremely easy. The product came out even better than expected and the client was very happy with it. I will definitely be using Level Frames in the future and recommend them to anyone.

custom online framing for pictures and art

Thanks for the feedback, Chris! We love working on corporate gifting and look forward to helping on your next custom framing project.

5.0 Stars -
Derek
 Verified Customer
January 22, 2025

Excellent Work On A Photo Printed From Social Media

Level Frames did a great job on a last minute gift. The photo was a very old photo that was photographed with a camera and uploaded to social media. I was concerned that the print they made would be pixelated, but they printed it and assured me it was a clear and beautiful and they were right!