Great Purchase

Had a great experience buying from Level Frames. 100% recommend

Quality product, superior customer care

This was my first time to choose framing materials from an online company. Kara in CS was patient with my myriad questions, and advised on a technical issue with framing pastels in a float frame.

Suggestions: The mat swatches on the website are hard to judge given screens vary in how they display warm colors. (And six choices is quite limiting.) Provide a short description of each color (warm, neutral, cool), MFR name, & option to order mat samples. Expand advanced options and guidance for them: I wanted a float frame that was neither sandwich nor elevated.

I'm very happy with the quality of their materials, and the care shown for their safe delivery is exemplary.

Really appreciate the great feedback, Phillipe, and thanks for sharing this great photo of your frame - looks great! We look forward to helping on your next framing project.

Really Polished, Well-Made Frame

Frame was easy to order - website interface is very nice and easy to use. The order itself shipped and packed very well. Arrived in a reasonable amount of time. Quality is notably higher than the pre-made craft-store frames you'd think might work - while the price felt incredibly reasonable compared to custom framing. Makes a $30 poster I bought in Berlin look like...real art (ignore the reflections in the photo - maybe next time I'll get the matte plexiglass). Very, very pleased. Totally excellent.

Nice work framing this cool poster at home, Bensum! And thanks for sharing this great photo of your frame, we always love seeing the final results on the wall.

Overjoyed!

Extremely happy with the results. The photo was sharp, clean, and beautifully framed! It hangs in one of our bedrooms over the bed where its charm is the first thing noticed in the room. Thank you! I'll be returning for more framing.

Thanks for framing with us, Toni!

Beautiful.

I found Level Frames online after taking a nice photo of SpaceX flying over our factory and wanting to gift my boss.( That's another way to get a raise lol). The process couldn't have been easier, submitting online photo and choosing frames and size. Initially I thought it was a little expensive, BUT with the fast turn around, BEAUTIFUL picture and extra safe shipping it was well worth the cost. I would definitely recommend them and would use their services again.
Thank you

Well done using our Personalized Framed Photo to add text below your image. You definitely deserve a raise and can tell your boss we said so!

Perfect Frame Experience in Every Way!

I am so impressed how quickly my special order frame was processed, how easy it was to insert my matted watercolor artwork inside the frame and how perfectly everything fit. My framed art looks better than going to a framer at two to three times the price. I will be a return customer!

Boom! Can't wait to help on your next framing project and many more to come, Jeff.

Perfect fit for a wonky size

We bought the perfect poster in Paris for our bathroom wall (Babar taking a bath:). But it's a wacky size--no regular American frame would fit. Level frames made us the perfect custom frame--super quick and with the clearest instructions. So impressed! They'll be our go-to framer from now on.

Thanks for the feedback and for sharing this pic of your custom frame! We always love seeing the final results, and are honored to be your new go-to framer. Look forward to helping on the next project :o)

Very nice

They did a great job. I will be ordering again

Great experience

I ordered a custom frame worthy of a 170 year old original lithograph of a map from a government report. The frame arrived very well protected and fit my map perfectly. It is of very high quality materials and the framing process was very straightforward. I have no doubt that my map will be well protected for many years to come.

So glad we could help you protect and display this very cool-sounding map, Hunter! Yes, rest assured we use conservation grade materials in all of our custom frames to keep artwork safe. Look forward to helping on your next framing project :o)

Perfect fit!

High-quality frame excellent craftsmanship. And is a perfect fit thank you so much.

Thanks for framing with us, Jan!

Looks great!

Easy to order, packaged well, and looks beautiful.

As ordered but one issue

Came out great. Exactly as ordered but has a nick in the middle of the gold frame. Small, so I’ll live with it I guess. Wasn’t going to complain but since you asked….

Thanks for letting us know, Ron! You are always covered by our Satisfaction Guarantee - if anything arrives damage or not as expected, we will do what w can to make it right. Reaching out to you directly about a replacement frame.

Great experience

Had an awesome experience! I was looking for a custom frame for an art piece I’d made. I had been working with another company for some time but decided to take a chance on you all. Never looking back! Sick quality! Insanely fast shipping! I’m super grateful. I’ve already highly recommended you all to many friends and colleagues. I’ll definitely be coming back for more!

So glad to hear you had a great experience with our At Home custom framing! Thanks for spreading the word to friends and family, we look forward to helping on your next project.

Very happy

Beautiful print of a family memory. Matted and framed to perfection. Arrived when expected and very well packaged. Hardware included which was nice. Highly recommend.

So glad to hear it, Vickie! Can't wait to help on your next set of framed memories :o)

Nice!

Damned nice product, i'm very happy with it...packaging was well done so it arrived safely.

Good, but not great

Pros: The website was easy to navigate and use. The AI image edits were outstanding. The quality of the frame was excellent.
Cons: had trouble figuring out which frames can be used for desktop in which ones for the wall. The options selected and the price paid, I expected a framed picture not to glare as much.

Thanks for framing with us and for the detailed feedback, Dmitry! We do have a line of tabletop frames and you can request an easel stand on smaller framed photos, we'll take a look at how we can make those options more clear. For the glare, we have Non-glare and Anti-reflection options that pop up when you finalize any frame, let us know if you have any questions about which to choose.

Exceeded my expectations

I left a long review on Google so this will be short. Initially looked at Walgreens and Michael's but was unsatisfied with them as they could not compare to Level Frames. I've ordered 4 pictures the last 2 months and was more than satisfied. Online ordering was simple and along with AI enhancement there were a lot of picture and frame choices for my digital prints. Emailed with Kara who was superb, and helped me out and a few occasions. Especially with one of the pictures that had a mat problem. She arranged for a new picture to be sent to me and I didn't have to send the original picture back. Great customer service, great product and I wholeheartedly recommend Level Frames.

Thanks for the review, Ernie, so glad to hear that you were satisfied! Kara is indeed awesome, I will pass along your feedback to her. Look forward to helping on your next framing project and many more to come.

Awesome!

Had a digital print printed, matted, and framed for the first time. Super pleased with the end product. It was helpful to be able to see the image with matting/framing options before placing the order. Pricey, but much simpler than trying to do it all on my own.

High quality work, great customer service

The website makes it easy to choose frame and format. The hardware that comes to help you hang it was very helpful, and resulted in a perfect gallery. I had a gift card, and customer service helped apply it to my account to allow me to take advantage of a sale that was going on. Very fast service. Time from order to delivery took about 4 weeks.

They are Amazing!!

I absolutely love the frames!!! After I watched the video from your page and carefully put the first one together (and it turned out perfect! lol) I was in business. The other two were easy peasy. It was a lot easier than I thought to put them together and they turned out amazing!!! Thank you so much, they are definitely worth every dollar.

Nice work framing these (excellent) albums, Deonna! You've really created something special above your turntable here. So glad you found the process easy, we put a lot of work into the instructions and all of the provided tools. Enjoy your framed records :o)