Level Frames Reviews

4.9 based on 1345 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Adam K
 Verified Customer
April 12, 2017

Frame is perfect

Incredibly high quality and the fit was perfect. Level is by far the best mix of value and quality for framing.

5.0 Stars -
Yulia Zi
 Verified Customer
April 07, 2017

Best Gift to Myself! Some photos just are too important to stay of the wall

I barely print anything anymore: too time consuming. But this photo was too important for me to remain in digital form only. And wanted to act fast: I was willing to pay extra as long as quality and connivence was there. Plus a great customer service. Thanks to @Levelframes for a perfect gift to myself.

5.0 Stars -
Katie
 Verified Customer
April 05, 2017

Thrilled!

The frame arrived promptly and the quality was impressive! It looked gorgeous. Definitely great value for the price.

5.0 Stars -
Debra
 Verified Customer
April 03, 2017

Awesome.

The frame is perfect.
Love the thoughtful bag of tools that was included - the cleaning cloth, the screwdriver tool, etc.
Very happy that I found Level Frames!

5.0 Stars -
Jeff B.
 Verified Customer
March 20, 2017

Great Frames, Great Service

It was really great working with Josh to get my custom frames. Went out of his way to give me plenty of options and help me customize the right look, as well as fit my budget. The framing was done promptly and delivered with care and most importantly, they finished frames look great and are extremely high quality. Cannot recommend highly enough!

5.0 Stars -
Brian D
 Verified Customer
March 17, 2017

Great customer service

I provided a photo of Saturn taken by the Cassini probe off of Nasa's website. LevelFrames printed and shipped the large framed image to me. Unbeknownst to me, the file I provided was much darker than I expected, and I was not happy with the product. Nicole with LF offered to have the team adjust the image, reprint, and try again. The result was MUCH better and I am very happy to have this beautiful framed image on my wall, providing perspective on a daily basis. Thank you guys for working with me to make this right, as this image means very much to us. You have absolutely earned a future customer.

5.0 Stars -
Jw
 Verified Customer
March 16, 2017

Looks great on my daughter's wall!

An expert job! The white frame is beautiful and the mat is placed just wide enough around the photo to ensure that the number of the print can be seen.

5.0 Stars -
Maite Bielorai
 Verified Customer
March 13, 2017

Amazing frame!!!

I'm glad I decided to try Level Frames for the first time! Everything was perfect! From the app, to the quality of the print and the frame! The delivery was right on time and came perfectly wrapped.
I totally recommend them and for sure won't be my last frame!

5.0 Stars -
Peter H.
 Verified Customer
March 06, 2017

Outstanding job that exceeded all expectations!

I was a little dubious about sending my valuable art to another company, far away, to frame my stuff based on an interactive web app. But wow, did they deliver! I sent 4 pieces of art and LevelFrames handled everything with insane professionalism and efficiency: superb communication from Nicole, the art was picked up from my home, and a little while later, arrived packed perfectly and framed with precision and skill. They even did an amazing job on one piece of art that had been rolled for years, compressing it so that it looks amazing. I will be using them and telling all my friends - it's an amazing service and pretty well-priced. My only wish is more framing/matting options - maybe soon!

5.0 Stars -
Will
 Verified Customer
March 03, 2017

These guys did a great job

I recently had a slightly tricky map that needed framing but without glass, and Level Frames did a great job in advising me what would work best. I just got the map back this morning and it looks great. Thanks guys.

5.0 Stars -
Kevin Sprague
 Verified Customer
March 02, 2017

Worked out great

We had a large 36"x36" print that needed a frame - level frames was the ONLY place online we could find it. We ordered it, were advised to upgrade the width of the frame - done free of charge BTW! - and when it came everything was perfect. Looks fantastic.

5.0 Stars -
Julia
 Verified Customer
February 14, 2017

Love these Frames

We are so happy with our frames. We love the quality and the ability to customize the frames exactly how we want. They were shipped quickly and arrived nicely packaged. We can't wait to order more frames.

5.0 Stars -
Kim Goldstein
 Verified Customer
February 13, 2017

So good I just ordered my second frame.

Level Frames is a great option. I am always buying and framing art and sometimes I don't want the expense and hassle of using a frame store. Level Frames look great and are good quality. I just ordered a second frame.

5.0 Stars -
Janine
 Verified Customer
February 09, 2017

Outstanding product and service to match it!

The process to create a frame with pictures in my library was so easy and fun, I felt like doing several!
There are the right number of options and selection of frames for me to not make the choice overwhelming.
Loved the choice for museum glass (much less glare), oh yes!.... and the price!
Once ordered I wondered... and in less than a week I had this beautiful picture frame, incredibly well packaged at my door!

Of course it came with a wire. My frame was horizontal and long but not high, so the wire made it tilt off the wall. They actually supplied two alternate mounting options with the package.

Josh gave me a couple of tips to make it hang flatter and it works!

Thank you

5.0 Stars -
Kay S
 Verified Customer
February 06, 2017

Works great!

I have had 4 pictures sitting under my bed waiting to be framed forever. We received a level frames gift card for Christmas and I finally took the plunge. They worked great, I framed 4 pictures in an afternoon. You get everything you need, plus great instructions. I will definitely be ordering again. This is a photo of one of my framed prints.

5.0 Stars -
Harriette Jamerson
 Verified Customer
February 06, 2017

Awesome Job!!

I have just received my 2nd framing job from Level Frames...I am so pleased...Quick, easy ordering and super fast delivery...I will be ordering again!

5.0 Stars -
Aileen Fitzgerald
 Verified Customer
February 06, 2017

So happy

My frame is AMAZING! I've been raving to my friends for the last two weeks! It was shipped quickly and packaged so well. I went around to multiple frame stores looking for a 30x30 natural wood frame, and it was oddly very difficult to find, and extremely expensive! I found your website finally and was so excited to see affordable prices and high quality wood frames. As soon as the rest of my living room comes together, I'll take a picture of it and tag level frames! You have a customer for life!

5.0 Stars -
Max Braun
 Verified Customer
February 01, 2017

Great experience

I've never found a frame store that I liked, but you guys are just awesome. The website, the shipping, the quality of the frame, down to the nice paper bag with the tools. I can tell how much you care about quality and details.

5.0 Stars -
Robert S
 Verified Customer
January 31, 2017

The Golden Mean

It was refreshingly easy to press a button that framed my piece with the perfect ratios than trying to explain it to someone. Quality frame, quick delivery, great communication, this will be where I will take care of my framing needs from no on.

5.0 Stars -
Jeremy D.
 Verified Customer
January 27, 2017

Absolutely a pleasant surprise!

Top notch quality and service. I love how easy and quick it was to order the frame I needed. It arrived in a timely manner and includes all the instructions and all the materials needed to frame and hang it my art piece which I very much appreciate. From the beginning of the process to the end, it was a great experience, and I recommend anyone looking for frames to give Level Frames a try.