Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Better than expected
The frame arrived in perfect shape and looks better than I expected. You guys did an amazing job and ill definitely order more in the future.
Thank you!
Gret work, an idea to consider
I would had loved to have someone write in cursive the location and date taken as well as my name on my original photos. It would be an option I would have been willing to pay extra for. Other than that, the mat and frames turned out beautifully.
Turned out great!
Custom framed an oversize panorama photo. We are very pleased with the final product and Nicole was a pleasure to work with.
Amazing frames!
Level Frames was SO easy and pleasant to work with! They answered all of my questions thoroughly and thoughtfully, and they framed and shipped my products extremely fast! Love the finished products and was very pleased with the return packaging. My next framing project will definitely go to Level Frames, again!
Extremely easy
This service made an extremely frustrating oversized frame request from a client extremely easy. Only wish that I could’ve placed my order directly through the website. Nicole was a fantastic help however!
Unfortunately, we shipped the frame directly to a client, so we didn’t get a chance to grab a picture of the frame, but I would love to use Level again!
Professional Results by Beginner
The frame and picture enclosed in it came out great! It was a real life savor. I'm so impressed with the quality, really. This was the first time I had to do something like this and I'm bowled over how professional the whole thing came together.
Great Service
After shopping around, very happy we went with Level Frames to take care of our huge poster. The pick up and drop-off service was a game changer, and they even provided a private courier b/c our poster was too large to be shipped with standard service.
Will definitely use again!
Custom order, worked out great!
I had a painting on fabric to frame, and wanted a different color mat than the choices on the website, so we had an online chat and got it settled in a few minutes. Having acid-free materials is a big plus. The frame arrived very well packaged and in good shape, and worked perfectly. I'll be back to order again in the future!
Excellent Product, Even Better Service
Excellent customer service from Nicole won my business now and in the future. I could not be happier!
I was late getting my wife a gift for Mother's Day, so I contacted Level Frames at the last minute for expedited shipping for a large frame. This was a huge hassle, from identifying the right product and applying the appropriate information to the order, to coordinating all of this with FedEx. After several emails at all hours of the day/night, Nicole processed my order, with a first-time buyer's discount, to ensure I could get my frame in time for Mother's Day.
I'm a happy customer and a happier husband and father thanks for the excellent service by Nicole and the Level team.
Exceeded my expectations
I decided to give Level Frames a try with a smaller piece of artwork... and was very impressed with the results. The frame components were all high quality materials and the directions were easy to follow. My order included a mat for the artwork... which had an outline which fit perfectly (particularly nice since the artwork was a non-standard size). Once assembled I just had to attach the included wire for hanging (another simple step) and put it on the wall (with the included high-quality hanger). I will certainly be using Level Frames in the future.
Sarosh
I've officially gotten three prices framed by level - a wedding picture, a large scarf, and a large canvas painting. The first one was incredibly easy - upload an image and get a beautifully framed image back. The last two I actually FedExed in to Level - Nicole at Level Frames made the process a breeze, and they did an incredible job providing feedback and options on what would work best for both pieces. Incredibly happy to have both of these framed and hung! As always - thank you!
Beautifully done!
From the very beginning, Josh was a pleasure to work with. He answered all my questions and was so patient while helping me decide on frames and mats - thank you so much !
Great quality and big wow
Recently visited the family in AZ and shot some fun shots of the old man. One turned out so great, I gifted it to my sister who cares for him.
She was moved to tears. Thanks Level!
Seth
Frame is perfect
Incredibly high quality and the fit was perfect. Level is by far the best mix of value and quality for framing.
Best Gift to Myself! Some photos just are too important to stay of the wall
I barely print anything anymore: too time consuming. But this photo was too important for me to remain in digital form only. And wanted to act fast: I was willing to pay extra as long as quality and connivence was there. Plus a great customer service. Thanks to @Levelframes for a perfect gift to myself.
Thrilled!
The frame arrived promptly and the quality was impressive! It looked gorgeous. Definitely great value for the price.
Awesome.
The frame is perfect.
Love the thoughtful bag of tools that was included - the cleaning cloth, the screwdriver tool, etc.
Very happy that I found Level Frames!
Great Frames, Great Service
It was really great working with Josh to get my custom frames. Went out of his way to give me plenty of options and help me customize the right look, as well as fit my budget. The framing was done promptly and delivered with care and most importantly, they finished frames look great and are extremely high quality. Cannot recommend highly enough!
Great customer service
I provided a photo of Saturn taken by the Cassini probe off of Nasa's website. LevelFrames printed and shipped the large framed image to me. Unbeknownst to me, the file I provided was much darker than I expected, and I was not happy with the product. Nicole with LF offered to have the team adjust the image, reprint, and try again. The result was MUCH better and I am very happy to have this beautiful framed image on my wall, providing perspective on a daily basis. Thank you guys for working with me to make this right, as this image means very much to us. You have absolutely earned a future customer.