Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Took weeks to receive
Price was reasonable but it took 3 weeks to ship a simple framed print.
Appreciate the feedback, Mark. For some of our artist prints, there is occasionally a delay in receiving the artwork from the artist. Normal lead time is closer to one week. Thanks for framing with Level!
The web site is easy to use. I like the way it advises you on sizes and frame choices. This is my third framed photo I have ordered through this company. All have arrived quickly, packed professionally and look great.
I was at first skeptical of how my frame would look in person and surviving shipment, but when I opened it, it was packaged and wrapped very securely and in excellent condition! It also came with all the materials you need for hanging (even a mini screwdriver) which shows excellent customer care. The frame also is beautiful in person. Feels substantial and has a high quality finish to it. Looks sleek and modern on my wall, and showcases my art beautifully. Extremely satisfied and will order from Level again!
You’re going to need a bigger wall
We got this poster for my dad for Father’s Day and it had been sitting in his flat file for months so we decided to get it framed for him. The cost at local framers was ridiculous. Having used Level Frames in the past I knew we would get a better quality frame for a fraction of the price! If you can’t tell our dad loved it!
Thanks for sharing this photo, Aaron. Amazing poster, and nice work on the framing and frame choice!
I'll be honest, I've used online custom frame companies before and the reason I went with Level Frames (despite them being a little pricier than others I've used) was the cool functionality for ordering your frame. It was the easiest ordering experience that I've had. When the frames arrived (quickly and on time) they were excellent and had a nice package for hanging the frames too. I would definitely use them again!
So happy with my picture frame
I framed a photo at Xmas for my dad's 75th birthday. The first one was done full bleed, but I wanted it with a matte border. You did the second one at no cost to me with no hesitation.
I would like to say that it was refreshing to deal with a company that actually cares about customer satisfaction! I recently gifted the photo to my dad and he fell in love with it! He shows it to everyone and tells those around him about it! Thank you for your attention and wonderful work, as this is more than a gift, it's a lifetime memory that will be handed down for generations!
I will without doubt return to your company for services in the future, Thank You so much!
They fixed a problem that might have been my own fault...quickly and for free!
I created a picture in a frame trying very carefully to manage the dimensions to not cover words on the edges but failed to realized the mat might cover some of the words. I also had a special request to add a picture to the back of the frame. Level Frames quickly reframed my picture to show the words and added a picture on the back of the frame for me at no cost. Having spent a lot of money framing objects in the past, I was very pleased with the quality, value and service I received from Level Frames.
Great customer service
My first try at using this platform went ok. The framing and matting job was great but the photos were quite pixelated. I thought I had uploaded high definition files, so when Josh asked for some feedback I was honest with the result. He looked into it right away and notified me they would try again, no charge. Sure enough when the second version arrived everything was just right as I hoped it would be and now our family photos hang proudly on the wall. Thank you!
Thanks for letting us make this right for you, Alex!
Gorgeous and fast
Level frames did a beautiful job on two of our wedding frames. Their website is easy to use for custom framing and they are extremely fast with shipping. We had our pictures and frames within 5 days. Highly recommend!
I am an artist and I do ALOT of framing to prepare my work for shows. Level frames provides high quality framing at a very reasonable cost.
So glad we could help you show your work, Shanna! We love working with artists (and have more than a few on our team).
New go-to for framing a photo
Merry Christmas and Happy New Year! The frame and pictures turned out beautifully. The frame and side by side pictures were a gift to my wife from my sons and myself for Christmas. The framed pictures were of my Mother-in-Law, who just passed away three months ago and this was our first Christmas without her. My wife loved the present and it made her loss a little easier to deal with. Keep up the quality work.
So glad we could help in some small way, and that the framed photos provided a little holiday cheer!
Great Quality Frames
Level Frames was fast and sent us beautiful pictures. I’ve worked with several different online groups. Level Frames has the best combination of quality frames, options and price. I really couldn’t find high quality frames from other companies.
Always the best!
Always great work and super fast delivery!
Easy online framing
So happy with my frames! They were easy to assemble and make my wall art look refined. Thank you!
Needed a frame in a quick timeline, and called and emailed and the customer service was so friendly and they were on it. Got it on time and looks great.
New go to for online framing
Phenomenal user experience. Quick and safe delivery. Great prices. Will certainly make you guys my go-to framing service.
Thanks! Congrats on establishing a great business.
Great service. Great frames.
Ordering was easy - love the live help available by phone if needed. Frames look beautiful! Easy, fast, well done!