Level Frames Reviews

4.9 based on 1409 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Jonathan K
 Verified Customer
May 21, 2020

Great Frame, Easy to follow instructions

Super happy w frame, but more excited with detailed instructions that came with frame to ensure that poster art was put in frame properly. Will use level frames for all framing needs in future. Turnaround time as promised even in these crazy times that we are currently living in. Thanks!!

5.0 Stars -
Aaron G
 Verified Customer
May 21, 2020

Fantastic Frames

Ordered two custom frames online. They arrived in less than 2 weeks and were perfect. Very easy to assemble and the sizing was exactly right.

5.0 Stars -
Rita
 Verified Customer
May 21, 2020

Beautiful, quality frame

Very happy with purchase. Packaged very well, arrived in perfect condition.

5.0 Stars -
Brian Duffy
 Verified Customer
May 20, 2020

Amazing product

I cannot begin to explain how happy I am with the quality of the product and how easy it was to use.

5.0 Stars -
Maura
 Verified Customer
May 19, 2020

Great Experience

Super happy with my experience, start to finish. I appreciate the level of customization available as a client, and the attention to detail the company took with packaging, hanging supplies and instructions. Will definitely use again!

5.0 Stars -
Alla Batistella
 Verified Customer
May 19, 2020

Great service

Excellent frame and photo quality. My mom loved it. Service was delayed but that must be because of covid.

custom online framing for pictures and art

Glad your mom was happy, Alla! Lead times are a little longer than usual during COVID given a host of new procedures in our framing studio, but we expect them to eventually get back to the normal ~1 week turnaround time.

5.0 Stars -
Sharon Bell
 Verified Customer
May 18, 2020

Thrilled

Finally got all my pictures up in my hallway. They look amazing! So easy to pick the pictures and send in the order. Arrived well packaged and in a timely manner with everything we needed to hang them up.

5.0 Stars -
Mike Hansen
 Verified Customer
May 18, 2020

Very, very happy with frame.

Thank you. The Mother’s Day present was perfect!

5.0 Stars -
Rj
 Verified Customer
May 18, 2020

Seamless process

Frame arrived on time, JUST as pictured, with VERY simple/easy to follow instructions. Gotta also commend the team who packaged it up for shipping - everything arrived in perfect condition. Had my frame up within 15 minutes of unboxing, tops!

5.0 Stars -
Brian G
 Verified Customer
May 18, 2020

Great Product

All star product and service. Would do business again in a heart beat.

5.0 Stars -
Timna
 Verified Customer
May 18, 2020

LOVE my frames!

This was such a great experience- from the ordering process, to the finished product....all was super easy and looks amazing. I highly recommend! And will use them again!

5.0 Stars -
Jason Buttner
 Verified Customer
May 18, 2020

Great frames!

These frames are super easy to order, quick turnaround to delivery and the quality is outstanding for something so easy and fast to order. Last one I ordered / received, I went with the Optimum Museum glass equivalent, and it is VERY Legit and turned out amazing!

custom online framing for pictures and art

Nice work on the framing, Jason, and thanks for sharing this photo! That Optium acrylic is amazing stuff.

4.0 Stars -
Susan Foster
 Verified Customer
May 18, 2020

Nice Product.

I originally ordered the frame in natural maple as a gift for my daughter and then placed a second order in walnut for myself. Sadly, my daughter's frame arrived in a darker wood. She still hung it since it was nicely done but I'm disappointed that it didn't arrive as ordered so that it matched the woodwork in her house. On a more positive note, I'm very happy with my frame that arrived exactly as ordered.

5.0 Stars -
Paul G
 Verified Customer
May 16, 2020

Top Quality; Super Value; Fast Shipping.

The print and the frame are absolutely gorgeous!! Couldn't ask for more. The website is amazing as far as giving you options from which to choose.

The experience was so positive I've already ordered another!!

5.0 Stars -
Christy
 Verified Customer
May 15, 2020

Great experience

Found Level frames from online search given COVID. I placed one order to try it out for my home office project. The framed pictures turned out fantastic. Just placed another order.

5.0 Stars -
Audrey Mc Ginn
 Verified Customer
May 14, 2020

GORGEOUS!

This was such an easy process! I like to buy art when I travel, but it's often in weird sizes and so hard to find a frame to fit once I'm home. This was ideal! So easy and now my art looks perfect. Definitely getting more.

5.0 Stars -
Jeremy Noonan
 Verified Customer
May 13, 2020

The perfect Mother's Day gift

My daughter's and I had bought this painting for my wife during our last trip to London and promptly left it rolled up in a tube for over a year. Since we can't travel during lockdown I ordered a frame and gave it new life. My wife was thrilled with her Mother's Day present!

custom online framing for pictures and art

Nice work on the framing, Jeremy! So glad we could help you celebrate Mother's Day with the gift.

5.0 Stars -
Erick J
 Verified Customer
May 13, 2020

Great gift for my Mom!

I sent the framed photo to my Mom for Mother's Day and she loved it!

5.0 Stars -
Martha Z
 Verified Customer
May 13, 2020

Perfect in every way

I honestly couldn’t be happier with these two custom frames

5.0 Stars -
J
 Verified Customer
May 13, 2020

Pretty good

The frame is quite nice and the printing itself was high quality. There was a decent amount of some white material (probably mat shavings) stuck on the inside of the glass - just enough to bother me but probably fine for a lot of people. Not a horrible issue but when paying for this kind of thing I don't want to have to do any disassembling.

Still was good enough to give it another try, we'll see how the second turns out.

custom online framing for pictures and art

Thanks for letting us know. The inside of the acrylic should be clean of dust on framed photos, following up with you directly.