Framing Case Study: How Vet Pronto Delights Pet Owners

VetPronto is the biggest house call veterinary service in the US.

They offer extraordinary levels of care to pets where they are most comfortable, in their own homes. Taking care of pet owners is another thing VetPronto does well. Knowing how special each pet is to their family, the company decided to surprise a number of its long-time clients with framed pc of their cats and dogs.

In the spirt of going above and beyond, they commissioned an illustrator to depict each pet across a range of artistic styles to make them truly unique.

But they still needed someone to print, custom frame and then deliver each portrait to their customers with impeccable care and quality. Anything less would fall short of honoring the deep relationship between pet and owner.

This is where Level Frames came in.

After VetPronto provided us with the files, we printed each design on 280g Archival Matte Art Paper using archival inks guaranteed not to fade for centuries. From there we hand-crafted a custom frame to fit each portrait, including 1.5" of acid-free off-white matting to enhance the look and draw more focus to the irresistible faces of each furry friend.

Once completed, we shipped each frame ready-to-hang directly to the pet owners on behalf of VetPronto, with a personalized note from their CEO.

We weren't there for the unboxing, but according to VetPronto it was a pretty special experience for the lucky pet owners to receive these framed images of their loved ones.

As a fellow company dedicated to going above and beyond for its customers and making their lives easier, it was a great joy to work with VetPronto. We love special projects like this, so don't hesitate to get in touch with your own ideas.

If you are a pet owner, check to see if VetPronto is operating in your city, and never stress again about transporting your pet to get the care he or she needs.

And if you are interested in getting illustrated or stylized portraits of your own pet, or if you already have a favorite photo in mind to print and frame, we'd love to help!

Framed pet photos are hard to beat when it comes to brining happiness to your home or sent as a delightful gift.


Whether it's a limited-edition print, kids artwork, or your own photos, Level Frames can help you custom frame it online. Join today for exclusive rewards.