We're building the best online custom framing experience so that you can enjoy more art and photos on your walls.
That experience is even better with a Level Account. When you sign up, you'll access exclusive benefits as well as a streamlined interface that makes it even easier to find and customize a frame you will love.
Continue reading for a detailed overview of our rewards program, and create your free account today at the bottom of this post.
For each account, we pull together everything you need to know and provide an easy way to find orders you have placed online.
From here, you can can create new custom picture frames online with ease.
Just click or tap on All Products to see a menu of options, or use our custom frames guide to walk you through the choices.
Whether it's custom framing artwork you already own, uploading file for us to print and frame, finding brand new wall art or just getting advice, you're a single click away from getting started
We're continually reducing the number of steps it takes to achieve the final result: A beautiful, handcrafted custom frame on your wall.
The loyalty of our customers continues to amaze and humble us.
One of our biggest source of new customers has been word of mouth and recommendations from existing ones. Your support and satisfaction mean the world to us, and one way we can return the favor is with Level Credits.
Here are the primary ways to earn credits, which can be used on any future purchases with Level:
- A thank you for joining
$15 in credits added to your account just for signing up.
- Share Level with friends and family
$25 in credits for anyone who signs up via your unique referral link and goes on to place an order. Everyone needs frames, but not everyone knows how easy it can be.
- The more you frame, the more you save
$25 in credits for every $500 you spend with us. If you've already placed a few orders, you may have credits waiting for you right now!
When signed into your account, you will see your credits balance and how close you are towards earning more:
If you have a question or special request, there's really no substitute for talking with another human.
Initiate a new conversation via the chat bubble at the bottom right of any page. When you are signed into your account, we'll be able to see your info and past orders so as to better help with questions or the new project you have in mind.
We can also share mock-ups of framing options and recommendations for frame colors from right within the chat:
If you'd like to pause and give a project more thought, each chat history will be saved so that you can pick it up later. You can also receive conversation updates via email if more convenient.
We typically respond immediately between 10am and 6pm EST. Outside of those hours you may experience a longer delay, but rest assured we will reply to every single new conversation.
We've made keeping track of your orders a lot easier - you can review or see the status on past, current and all future purchases by selecting My Orders from the new menu on the left side of your screen.
Clicking into any order will show a detailed breakdown of picture frames ordered and tracking information for items that have already shipped.
We've also created a Framing Advice section with framing ideas and other interior design resources. We'll update it periodically to bring you updates, plus new and interesting ways to frame with Level.
Setting up your account is easy, free and takes less than a minute. It's the best way to experience Level whether you are looking to frame something immediately or just want to be ready when the need arises.
If you are brand new to Level, you can sign up with your email and create a password.
If you've ordered with us in the past but have yet to set up your Account, you can activate your account here. We'll send you an email with instructions to set your password so that you can gain access immediately.
We're still handcrafting each frame using all-wood profiles and the finest archival components that would pass the test at any gallery or museum.
Our turnaround times are as fast as ever - most frames ship out within a few days - and we are dedicated to providing the highest level of support and customer satisfaction on each and every order.
Create a Level account today for these exclusive rewards and access to the best framing experience online. No spam, just a service you can depend on to beautifully frame your artwork, photos and more.
Let’s make your walls look amazing!