Introducing Level Accounts

Create a Level Account for Personalized Custom Framing

We're building the best online custom framing experience so that you can enjoy more art and photos on your walls. Today, that experience gets even better with the introduction of Level Accounts. When you create an account, either before or after your first order, you'll access exclusive benefits as well as a streamlined interface that makes it even easier to find and customize a frame you will love.

Join now and have a look around, or continue reading for a detailed overview of accounts and our new rewards program.

Framing Super Powers

The heart of your account is the main "Dashboard", where you can initiate a new framing project with ease. Whether it's custom framing artwork you already have, uploading a file for us to print and frame, finding something brand new, or just getting advice on how to frame something, you're a single click away from getting started.

We're continually reducing the number of steps it takes to achieve the final result: A beautiful, handcrafted frame on your wall.

New: Level Rewards

The loyalty of our customers continues to amaze and humble us. Nearly one in four people come back to place a second order within 30 days of their first, and our biggest source of new customers has been word of mouth and recommendations from existing ones. Your support and satisfaction mean the world to us, and one way we can return the favor is with Level Credits.

Here are the primary ways to earn credits, which can then be used on any future purchases with Level:

- The more you frame, the more you get back
$25 in credits for every $500 you spend with us. If you've already placed a few orders, you may have credits waiting for you right now!

- Share Level with friends and family
Everyone needs frames, but not everyone knows how easy it can be. Help spread the word about Level and receive $15 in credits for anyone who signs up via your unique referral link and goes on to place an order (they'll receive $15 as well!).

When signed into your account, you will see your credits balance and how close you are towards earning more:

Live Chat

If you have a question or special request, there's really no substitute for talking with another human. We've had a live chat feature on the site for quite awhile, but with Accounts, we're taking it to a new level. Initiate a new conversation from the framing "Dashboard", or via the chat bubble at the bottom right of any page.

When you are signed in, we'll be able to see your info and past orders so as to better help with questions or the new project you have in mind. We can also share mock-ups of framing options from right within the chat:

If you'd like to pause and give a project more thought, each chat history will be saved so that you can pick it up later. You can also receive conversation updates via email if more convenient.

We typically respond immediately between 9am and 7pm EST. Outside of those hours you may experience a longer delay, but rest assured we will reply to every single new conversation.

Other Useful Features

We've made keeping track of your orders a lot easier -- you can review or see the status on past, current and all future purchases by selecting My Orders from the new menu on the left side of your screen. Clicking into any order will show a detailed breakdown of products ordered and tracking information for frames that have already shipped.

We've also created a Resources & Tips section with framing ideas and other interior design resources. We'll update it periodically to bring you updates, plus new and interesting ways to frame with Level.

How to Create or Access Your Account

Setting up your account is easy, free and takes less than a minute. It's the best way to experience Level whether you are looking to frame something immediately or just want to be ready when the need arises.

If you are brand new to Level, click here to sign up with your email and create a password.

If you've ordered with us in the past but have yet to set up your Account, click here and submit your email address. We'll send you an email with instructions to set your password so that you can gain access immediately.

What Hasn't Changed

We're still handcrafting each frame using all-wood profiles from sustainably-harvested forests and the finest archival components that would pass the test at any gallery or museum. Our turnaround times are as fast as ever -- most frames ship out within a few days -- and we are dedicated to providing the highest level of support and customer satisfaction on each and every order.

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Create a Level account today for these exclusive rewards and access to the best framing experience online. No spam, just a service you can depend on to beautifully frame your artwork, photos and more.

Let’s make your walls look amazing!

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Whether it's a limited-edition print, kids artwork, or your own photos, Level Frames can help you custom frame it online. Join today for exclusive rewards:

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