Level Frames Reviews

4.9 based on 1328 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Annette P
 Verified Customer
March 03, 2023

Wonderful job

My husband and I are very pleased with the wonderful job you did with framing the pictures of our youngest grandchildren.

5.0 Stars -
Mike Kunert
 Verified Customer
March 02, 2023

Excellent Craftsmanship

I needed to have something very important framed. I hoped for the best. What I got was perfect. Beyond expectations!

custom online framing for pictures and art

Appreciate the feedback, Mike! Glad we could help and look forward to your next custom framing project.

5.0 Stars -
Bob
 Verified Customer
March 02, 2023

Excellent service

Enlarged photo; excellent!
Frame; beautiful!
Service; fabulous!
Communication; excellent!

custom online framing for pictures and art

Bob; great customer!

5.0 Stars -
Vona Swanson
 Verified Customer
March 01, 2023

Great customer service

After placing my order, I realized that I wasn’t really getting the size that I wanted. My son had recently passed away and I really wanted to get this picture right. When I called, I received outstanding service in making the changes to the frame. I also received a refund due the change. I was not expecting that but was pleased. The kindness and professionalism extended was first rate.

custom online framing for pictures and art

Glad we could help in some small way, Vona. We're always here to help so that every picture or framed artwork turns out the way you hope.

5.0 Stars -
P Friedman
 Verified Customer
March 01, 2023

Brilliant!

Great quality and so smartly packaged making assembling a success. Really appreciate the thought put into the whole product from cuts in the mat to the screwdriver and glass cloth included. Would highly recommend for the experienced or novice framer. Feels great to have our art on the wall!

custom online framing for pictures and art

Awesome feedback, P! We put a lot of thought and care into the DIY at home framing experience. Glad your artwork is framed and up on the wall where it can be enjoyed every day!

3.5 Stars -
Kelley Parris
 Verified Customer
March 01, 2023

Nice

The frame itself is nice but shallow for canvas.

custom online framing for pictures and art

Thanks for the feedback, Kelley! Our DIY kits for custom framing at home are mainly for paper and other 2D items, but you can remove one of the extra backing boards for a board or something on canvas that has a little more depth (up to about 1/8"). For anything deeper, just let us know and we can accommodate.

5.0 Stars -
James Aitken
 Verified Customer
February 27, 2023

Thank you all

Hi Level Frames team, thank you all for making my project so easy! It looks great and now has its own spot on the mantle. I will order again.

custom online framing for pictures and art

Our pleasure, James! Bet that mantle is looking good, we look forward to helping on your next custom framing project.

5.0 Stars -
Linda M
 Verified Customer
February 27, 2023

Framed our dog's photo, exceptional results

We love our framed picture. Wanted something special for our twelve year old therapy dog’s professional photograph. I browsed several framing websites. Chose Level Frames because the process was easy and the frame selection was exceptional. We were so happy to have the finished product in such a short period of time. Thank you for a picture we will cherish for a long time.

5.0 Stars -
Mike
 Verified Customer
February 25, 2023

Great Job. Very Happy

A great memory was taken from my phone and framed. The frame and photo were outstanding. Price was also very good.

5.0 Stars -
Shaun Parker
 Verified Customer
February 24, 2023

very satisified

Got the frame and the instructions were super easy. ALSO! They provided everything you need even a couple of strips of the cloth art tape to "hang" onto the matte. My only slight problem was the edges of the plexi were rough (won't be seen so no worries there) BUT it did give off some flakes that I had to insert the art and pull out a few times to blow out the flakes, so don't clamp down your backboard right away, insert, turn around and look for specs first.

custom online framing for pictures and art

Thanks for the feedback and photo, Shaun! Nice work framing with our DIY kit, we always love seeing the final results on the wall. As mentioned, new processes for cutting the acrylic are in the works to eliminate those rough edges.

5.0 Stars -
Michael S
 Verified Customer
February 22, 2023

Great work

I got my wife a custom frame with several of our wedding photos for Valentine’s Day and it came out perfectly. Many thanks!

5.0 Stars -
Albert De Fabritus
 Verified Customer
February 22, 2023

Frame is beautiful

Wonderful frame for a beautiful picture of my deceased cat Jake.

3.5 Stars -
Marion
 Verified Customer
February 20, 2023

Missing!

There were no brown strips or double sided tape per 1. elevated float frame

custom online framing for pictures and art

Thanks for letting us know, Marion! Reaching out to you directly to get those strips into your hands so that you can complete the framing.

5.0 Stars -
Jay Minkoff
 Verified Customer
February 20, 2023

Nice Job

The way my 18 frames were packed, it could have been dropped off of the Empire State Building and nothing would have been damaged. Oh, and the frames were perfect

custom online framing for pictures and art

Glad that all your frames arrived safely, Jay! We take great care in the framing, and want to make sure everything arrives in good shape. We hope you are enjoying your gallery wall and look forward to helping on your next project.

5.0 Stars -
David
 Verified Customer
February 20, 2023

Very pleased

Very happy with the quality of the picture, and the frame would recommend.

5.0 Stars -
Lautrice
 Verified Customer
February 17, 2023

Exceptional Service and Great Product

I generally have all my professional framing done locally. However, the frame i wanted was on back order with no immediate date. I was in need of fast custom framing for a birthday gift. Most of the online service I investigated had bad or mixed reviews. Level Frames exceed my expectations. The framing was great and the customer service was exceptional. Level Framing had a very fast production and delivery. The product was packed very well to keep the picture from breaking. The quality of the photo and the framing was excellent. I will be doing future framing projects with Level Framing.

custom online framing for pictures and art

So glad to hear that, Lautrice! We look forward to helping on your next custom framing (or gifting) project.

5.0 Stars -
Andrew Paraghamian
 Verified Customer
February 16, 2023

Great Job

Normally, I buy art, take it to the framing store, pay them to either frame it, or cut me a mat while I pick out a frame, this saved a lot of that process and they did an excellent job. I hate myself for not going local, but this was a huge time saver and I am very happy with the finished outcome.

custom online framing for pictures and art

Thanks for the photo of your framed print! We always love seeing the final results on the wall, and are huge fans of Invisible Creature.

5.0 Stars -
Francisco
 Verified Customer
February 16, 2023

Fantastic quality and look

The frame fits perfectly, and it's made of fantastic quality. You won a new customer 🌟

5.0 Stars -
Bill Hand
 Verified Customer
February 16, 2023

Perfect

Frame & picture (fromJPEG) could not have been better😀

5.0 Stars -
Brenda Sue
 Verified Customer
February 16, 2023

Beautiful frame

Thank you for making my picture even more beautiful with the awesome frame. No one else could frame my picture without cropping part of it out. You did a fantastic job and it was truly loved by the recipient. Thank you so very much

custom online framing for pictures and art

So glad we could help and that you are enjoying your framed photo, Barbara! It means everything when you trust us with images like these, so we'll always do whatever we can to make sure they turn out exactly as you hoped (or better).