Level Frames Reviews

4.9 based on 1443 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Matt D. Price
 Verified Customer
August 25, 2023

Absolutely Outstanding!

I ordered 2 prints for my husband’s 70th birthday, and I wanted to frame them using the “floating” technique. Your ordering guidelines and instructions made the process very straightforward. Your attention to detail and professionalism were exemplary. I cannot thank you enough for making my framing experience so perfect. The result was precisely what I had hoped for! The best part was trusting you to provide me with everything I needed to execute this project and to provide my husband with a birthday gift that he will treasure forever.

With genuine gratitude,
Matt D. Price
Lawrence, Kansas
Order #1688205714

5.0 Stars -
Karen Emerson
 Verified Customer
August 24, 2023

Beyond my expectations

I am so pleased with my order! From the moment of ordering on Levels website and the ease of it, to receiving my order and filling these beautiful frames with my precious art. Very high quality frames! The order came with clear easy to follow instructions and all the components were included. Nothing missing! I emphasize that because almost always some parts are missing in anything you order these days. I forgot to mention how timely these custom frames came and were the exact size that I requested. My art fit perfectly and when I gave it as a gift to my sister, she was thrilled with it. I’m so glad I found you all. No more pricey local framers.

custom online framing for pictures and art

That's what we aim for, Karen! So glad you found us as well, we look forward to helping on your next custom framing (or gifting) project and many more to come.

5.0 Stars -
Jennifer
 Verified Customer
August 23, 2023

Top Notch

Hands down best frame I've ever ordered. Delivery was prompt, product is beautiful and it came with every thing you would need to hang the frame. No idea that was included! The value is incredible. Wonderful company and product, thank you!

custom online framing for pictures and art

Shared this feedback with the entire team and everyone is grinning ear to ear! We're so glad you had a better than expected experience, and looking forward to your next framing project.

5.0 Stars -
Tsubasa.M
 Verified Customer
August 22, 2023

Perfect response to our urgent situation

We decided to send a photo in a hurry to someone retiring and going abroad, and there were very few days left before he left the US. But they completed our work very quickly, and what's more, they sent us beautiful photos and frames. I would like to thank them for their work.

custom online framing for pictures and art

So glad we could help, Tsubasa! Look forward to helping the next time you need framed photos or a framed gift.

5.0 Stars -
Alison Mc Devitt
 Verified Customer
August 21, 2023

Great Product

I purchased this frame for an antique map. Not only did the frame arrive in perfect condition, but everything about it makes me think I underpaid. The workmanship, directions and small details ensure that this frame will last a long time. Thank you for making such a great product.

custom online framing for pictures and art

Thanks for the review and feedback, Allison! We love helping people frame maps of all kids. Nice work on the At-Home framing!

5.0 Stars -
Matthew J. Ochalski
 Verified Customer
August 21, 2023

First and second orders

Your product delivery and staff help was outstanding. Both recipients loved the pics, frames and surprise delivery. Kudos to your staff. Will use your service again soon.

5.0 Stars -
Zach M
 Verified Customer
August 18, 2023

Framed it myself!

Turned out really nice, here's a pic for ya

custom online framing for pictures and art

Nice work on the DIY framing, Zach! That's gonna look great on the wall :o)

5.0 Stars -
Judy
 Verified Customer
August 16, 2023

Perfect product, even better service!

I found Level Frames after receiving my first order from a different company -- cracked and scratched frames, nowhere near the right sizes!

I ordered through Level Frames' easy website. Made a mistake on orientation but emailed and they fixed it, no problem. Fast shipping, perfect frame exactly as ordered...highly recommended!

custom online framing for pictures and art

Thanks for the review, Judy! Glad we could help on this custom framing project and look forward to the next one.

5.0 Stars -
Carol
 Verified Customer
August 14, 2023

Beautiful

We framed this picture is of our granddaughters wedding, lovely job!

custom online framing for pictures and art

Congrats to the beautiful couple, and thanks for framing with us!

5.0 Stars -
Stephanie Ciarelli
 Verified Customer
August 14, 2023

Perfect!

Pictures and frames turned out exactly liked I hoped! And speedy service!

5.0 Stars -
Matt Ochalski
 Verified Customer
August 14, 2023

Great first and second order on short notice

Great first and second order on short notice. Very responsive customer service and reasonable pricing given the product and service. Will definitely recommend the service.

custom online framing for pictures and art

Thanks for the feedback and for spreading the word, Matt! We look forward to helping on your next custom frame and many more to come.

5.0 Stars -
Jw Clark
 Verified Customer
August 11, 2023

Framing at it's BEST!

I'm delighted with my frames. Perfect fit, excellent quality, and the look GOOD! I feel a new framing life hack has been unlocked.

custom online framing for pictures and art

Love to hear it, Jw! We look forward to helping on whatever you custom frame next.

5.0 Stars -
Wylie Cox
 Verified Customer
August 11, 2023

Great frame kit.

No problems, a very well-made frame kit that fit perfectly. Thanks for providing a great product.

custom online framing for pictures and art

Thanks for framing with us, Wylie!

3.5 Stars -
Heather Hamric
 Verified Customer
August 10, 2023

Love this company, letting you know about corner

Our frame came chipped on the corner. We would like a replacement please. We love your company and have had no issues in the past.

custom online framing for pictures and art

Thanks for letting us know, Heather! You are covered by our Happiness Guarantee and a replacement is on the way.

5.0 Stars -
Marsha Davis
 Verified Customer
August 08, 2023

A+ timing and nice frame

Fast and easy process, delivered quickly

5.0 Stars -
Paulette
 Verified Customer
August 03, 2023

A+!

Beautiful! A 31st anniversary gift for my daughter and her husband who are still so much in love. He is suffering from stage 4 cancer. This gift will be cherished forever.

custom online framing for pictures and art

So glad that your gift was well received, Paulette. And thanks for sharing this story with us, all the best to you and the loving couple.

5.0 Stars -
Ron Moss
 Verified Customer
August 02, 2023

MY FRAME

FANTASTIC AND VERY SPEEDY ALSO

custom online framing for pictures and art

YES! THAT'S A GREAT LOOKING FRAME AND FAMILY :o)

5.0 Stars -
Mike & Liisa
 Verified Customer
July 31, 2023

Lovely framing

We love the picture and the framing. We still need to install it on our wall but it sure looks outstanding!
It reminds us of a scene from a family country home in Finland. Thanks again!

5.0 Stars -
Mike Fearon
 Verified Customer
July 31, 2023

Couldn't be happier

I'd highly recommend Level Frames for all of your framing needs - fast, professional and competitively priced. I couldn't be happier with their finished product.

custom online framing for pictures and art

Thanks for the reco, Mike, and for sharing this great pic of your framed photo! We always love seeing the final results on your wall :o)

4.5 Stars -
Ana Adams
 Verified Customer
July 31, 2023

Mostly good

The frame is beautiful! One minor thing is that in the back of the frame part of the sticky paper arrived off the side of the frame. But that part is against the wall so not noticeable.

custom online framing for pictures and art

Thanks for the feedback, Ana! And apologies about the dust cover sliding off a bit during transit, we'll follow up with you directly on that.