Level Frames Reviews

4.9 based on 1441 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Lee F
 Verified Customer
November 06, 2023

Very well done!

Very impressed with packaging, instructions, materials provided and quality of product. I never write reviews but this deserved the effort!

custom online framing for pictures and art

Glad to hear it, Lee, and really appreciate the feedback on your framing experience!

5.0 Stars -
Jack B. Johnson
 Verified Customer
November 03, 2023

The Best!

The best framing I’ve ever had done, and affordable too!

custom online framing for pictures and art

Glad to hear it, Jack! Look forward to helping on your next framing project :o)

5.0 Stars -
Rena Hemlock
 Verified Customer
October 30, 2023

Fabulous collage

I ordered a collage of photos from my Ireland trip. It is fabulous! I hung it in a place of honor in my living room the day it arrived!

custom online framing for pictures and art

Thanks for the feedback, Reena! So glad we could help you tell a story with your photos inside one of our customizable collage frames.

5.0 Stars -
Francisco
 Verified Customer
October 27, 2023

Love it

Loved the frame and picture too, will be coming back for my framing needs

4.5 Stars -
Austin G
 Verified Customer
October 26, 2023

Wow - Very impressed

I am a hobby photographer that was incredibly impressed with the quality of the print, framing, and turn around time for the order. Larger prints/frames are very much worth the price.

5.0 Stars -
Klos
 Verified Customer
October 23, 2023

First Time Believer

The quality was superb. The price much better than others. The delivery time was the icing on the cake! I WILL be back.

custom online framing for pictures and art

Thanks for the feedback, KLOS! We're looking forward to your next framing project.

5.0 Stars -
Matt D
 Verified Customer
October 23, 2023

Couldn't be happier with my frame!

Great quality, arrived timely, good pricing.

4.0 Stars -
Charmaine James
 Verified Customer
October 20, 2023

Beautiful frame

The frame is nice I love it, though a little too pricey for me

custom online framing for pictures and art

We're glad you love the frame and appreciate the feedback on pricing, Charmaine!

5.0 Stars -
Cindy W
 Verified Customer
October 19, 2023

Great!

The frame is great! The process was simple. The frame arrived quickly and the directions were perfect! I will use Level Frames again!!!

custom online framing for pictures and art

Glad to hear it, Cindy! We can't wait to help on your next framing project.

5.0 Stars -
Mary
 Verified Customer
October 17, 2023

The best framer

Beautiful job! Couldn’t be happier. Will order again.

5.0 Stars -
Robin Howlett
 Verified Customer
October 16, 2023

Remembrance of my beloved pups

I had to give up my little dogs due to health issues. I now have a wonderful picture of them in a lovely frame which I treasure.

custom online framing for pictures and art

Sorry for your loss, Robin. Such a special way to honor the memory of your pups, glad we could help in some small way.

5.0 Stars -
Janet C.
 Verified Customer
October 16, 2023

Couldn't Be Happier With My Frame

We are very pleased with our finished frame photo collage! It was a gift to my husband for our 40th anniversary. It is exactly what I was hoping for. Kara, you made the process so easy, pleasant and efficient! I also greatly appreciated you holding my order for shipping until we were home from our vacation. I didn’t even need to follow up upon our return as I received a notice from UPS/FedEx that my order was on it’s way as promised.

Needless to say, I will be turning to you for future projects.

Thanks so much

custom online framing for pictures and art

Appreciate the kind words, Janet, we're so glad your framed photo collage gift was well received! Congrats on the 40 year anniversary and best wishes for many more.

5.0 Stars -
Tania
 Verified Customer
October 16, 2023

Wonderful service

Simply wonderful and professional service.So happy with my frames and that we found this excellent company.

5.0 Stars -
Zach Kirsch
 Verified Customer
October 14, 2023

10/10

I loved everything about this experience. I’ve used in-person stores and online framing sites, and this was just as high quality as any of them, at a fraction of the cost. Will absolutely use Level next time I need to frame something!

custom online framing for pictures and art

Glad to hear it, Zach! We look forward to helping on your next online custom framing project and many more to come.

5.0 Stars -
Sandy
 Verified Customer
October 10, 2023

Perfect

Fits perfect and looks beautiful. Thank you for a job well done!

5.0 Stars -
Katie
 Verified Customer
October 10, 2023

Such an easy way to get beautiful framed pictures!

We used Level Frames to frame some of our wedding photos to hang in our home. Customer service was super helpful when we were building our cart, our frames arrived super fast, and the quality is beautiful! We will certainly be ordering again next time we need frames.

5.0 Stars -
Heather Jannetta
 Verified Customer
October 09, 2023

Great job

The website was easy to use. The framed photo looks fabulous. I will recommend to friends and family who are looking for that special gift of a framed photo.

custom online framing for pictures and art

Thanks for the feedback, Heather! We look forward to helping on your next online framing (or gifting) project.

5.0 Stars -
Len Thompson
 Verified Customer
October 09, 2023

Great Frames

The frames I received are very well made and came with everything needed to hang them. Including a very well made instruction booklet, a bottle of cleaning solution and all hardware necessary.This is obviously a company that pays close attention to detail and executes the entire purchasing process very well. Thank you!

custom online framing for pictures and art

Thanks for the feedback and nice photo of your framed artwork! Nice job framing at home with our DIY frame, we're glad you found the process to be clear and had everything you needed for this great final result on your wall.

5.0 Stars -
Lou
 Verified Customer
October 09, 2023

Perfect surprise anniversary gift for my wife

Kara was the absolute professional, and created the perfect layout of the photos I provided her to work with.

custom online framing for pictures and art

Thanks for the feedback, Lou! Love to hear that your framed gift was so well received.

5.0 Stars -
Jennifer Jensen
 Verified Customer
October 08, 2023

AMAZING - Every detail was considered

I was a tad leery of dropping $250 on a custom frame from a company I hadn't worked with before ... and also not sure about non-glass protection. The alternative was to bring my piece to a local frame shot (which would have been over $500) so I decided to give it a go.

This was THE MOST pleasant customer experience I have had in recent years. Ordering was simple and streamline - the process game me a lot of confidence. The frame came two days later and the process to add my art and hang it was so simple and easy. They give you everything you need - from a mini screw driver, to mounting bubbles, to pre-drilled holes for the mounting assemble (measured perfectly BTW). Amazing!

custom online framing for pictures and art

That's what we love to hear, Jennifer! Many years of learning have gone into our DIY framing at home kits to give your the same result as a custom frame shop at a fraction of the price (and way less time spent).