Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Great Job. Very Happy
A great memory was taken from my phone and framed. The frame and photo were outstanding. Price was also very good.
Got the frame and the instructions were super easy. ALSO! They provided everything you need even a couple of strips of the cloth art tape to "hang" onto the matte. My only slight problem was the edges of the plexi were rough (won't be seen so no worries there) BUT it did give off some flakes that I had to insert the art and pull out a few times to blow out the flakes, so don't clamp down your backboard right away, insert, turn around and look for specs first.
Thanks for the feedback and photo, Shaun! Nice work framing with our DIY kit, we always love seeing the final results on the wall. As mentioned, new processes for cutting the acrylic are in the works to eliminate those rough edges.
I got my wife a custom frame with several of our wedding photos for Valentine’s Day and it came out perfectly. Many thanks!
Frame is beautiful
Wonderful frame for a beautiful picture of my deceased cat Jake.
There were no brown strips or double sided tape per 1. elevated float frame
Thanks for letting us know, Marion! Reaching out to you directly to get those strips into your hands so that you can complete the framing.
The way my 18 frames were packed, it could have been dropped off of the Empire State Building and nothing would have been damaged. Oh, and the frames were perfect
Glad that all your frames arrived safely, Jay! We take great care in the framing, and want to make sure everything arrives in good shape. We hope you are enjoying your gallery wall and look forward to helping on your next project.
Very happy with the quality of the picture, and the frame would recommend.
Exceptional Service and Great Product
I generally have all my professional framing done locally. However, the frame i wanted was on back order with no immediate date. I was in need of fast custom framing for a birthday gift. Most of the online service I investigated had bad or mixed reviews. Level Frames exceed my expectations. The framing was great and the customer service was exceptional. Level Framing had a very fast production and delivery. The product was packed very well to keep the picture from breaking. The quality of the photo and the framing was excellent. I will be doing future framing projects with Level Framing.
So glad to hear that, Lautrice! We look forward to helping on your next custom framing (or gifting) project.
Normally, I buy art, take it to the framing store, pay them to either frame it, or cut me a mat while I pick out a frame, this saved a lot of that process and they did an excellent job. I hate myself for not going local, but this was a huge time saver and I am very happy with the finished outcome.
Thanks for the photo of your framed print! We always love seeing the final results on the wall, and are huge fans of Invisible Creature.
Fantastic quality and look
The frame fits perfectly, and it's made of fantastic quality. You won a new customer 🌟
Frame & picture (fromJPEG) could not have been better😀
Thank you for making my picture even more beautiful with the awesome frame. No one else could frame my picture without cropping part of it out. You did a fantastic job and it was truly loved by the recipient. Thank you so very much
So glad we could help and that you are enjoying your framed photo, Barbara! It means everything when you trust us with images like these, so we'll always do whatever we can to make sure they turn out exactly as you hoped (or better).
Fantatic product and experience
I have spent a small fortune over the years having artwork framed. In many instances the frames cost more than the art. Level Frames is fantastic. Exact sizing. The install kit and instructions are great. Step by step. All the tools and hardware included. Very safe packaging. Excellent experience!
Thanks for the feedback, Mike! No need to spend a small fortune to get your favorite artwork framed up, especially with the DIY kits. Look forward to helping on your next framing project.
Very easy ordering process and excellent quality of the framing and frame.
excellent frame, I would recommend
Well done, good quality, clear print, fast shipping. Highly recommend.
Bought two frame kits -- and have now assembled them. The provided instructions are easy to read and follow. Piece of cake. Both of the new frames look great: like a professional framing job, but far less expensive. (displayed image is a floating frame, which requires a deft hand -- for centering the image -- but easily done with patience.)
Nice work on the framing, Tim, and thanks for sharing this pic of a very good boy framed and on your wall! Happy that you had a good experience with our DIY frame kits.
very happy with our framed gifts
Thank you so much for creating a product true to order and well done. Framed some very special photos as gifts, we are both thrilled.
Thank you. 🙏
framed my Mardi Gras Ball photo
Beautiful framing of a special photograph!! Timely delivery! Will order more!! Highly recommend!
Good customer service
Customer service rep Kara helped me out of two jams:
1. it wasn't clear from the ordering pages how to get a collage frame for prints I already had in hand;
2. UPS claimed my package was delivered one week before it actually arrived
Thanks to Kara and the company for excellent customer service.
The frame is quite good and the installation was admirably smooth.
If I had any suggestions, they would be:
1. Add explicit instructions to the collage ordering flow on website for customers who possess their prints already;
2. (Less important) allow for shippers other than UPS
Thanks for an overall good experience!
Excellent Service and Product
I was tasked with creating some wall are for a recent ribbon cutting event. Our internal Marketing Services team did not have the bandwidth to support the project. After searching the internet I ran across Level Frames. Took a chance as I thought the price was reasonable. What I didn't expect was the great service I received as we discussed format and layout. The end product showed up in time on the day I had to present to our VP. It was great to show him the result on the same day as if it was planned. I will definitely take advantage of your services again!
Thanks for the kind works, Maura. It was a pleasure helping you deliver on this framing project, we look forward to the next one!