Level Frames Reviews

4.9 based on 1508 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Ssaw
 Verified Customer
November 18, 2024

Custom Collage!

I was a bit nervous because I had never ordered from Level Frames before. They quickly won my business after I discovered I could create a custom collage layout - I was unable to find this option from other online framing services. I created and ordered two different custom collages to display my son's senior portraits. The frames were wrapped with care, arrived safely, and look fantastic! The Level Frames customer service from Kara was outstanding when I had questions about my order. If you're unsure about investing in custom framing from an online business, you don't need to worry when using Level Frames.

custom online framing for pictures and art

So glad to hear about your experience with our custom collage frame creator! It really gives you the freedom to be creative when designing a frame. Thanks for the feedback (we think Kara is outstanding as well), we look forward to helping on your next custom frame.

5.0 Stars -
Laura O.
 Verified Customer
November 13, 2024

Excellent and Prompt Framing!

Our family moved into a new home and selected Level Frames to frame several family photographs. We are delighted with the result! The digital photos were reproduced perfectly, and the frames are exactly as promised. We were shocked at how prompt the delivery was, and can hang all the photos (in one of the gallery style displayed on the website, which is very helpful) before our extended family visits for the holidays.
There are a few competitors to Level Frames that we researched and we chose this company because the work is high quality and the price is very reasonable. We are very pleased with the result and plan to use this company in the future. We highly recommend Level Frames!

custom online framing for pictures and art

Love to hear it, Laura! Thanks so much for framing with us and for the detailed feedback. We can't wait to help on your project and hope you enjoy the holidays with the extended family!

5.0 Stars -
Denny
 Verified Customer
November 12, 2024

Fabulous experience and perfect frame

I love this frame so much, I ordered another one immediately. The website is so helpful. The frame was a breeze to put together. They even provided the screwdriver. Having the wire preset to the correct size was fabulous. Would like to see more mat color selections in the future.

custom online framing for pictures and art

Nice work on the framing, Denny, and thanks for the feedback and picture of the final result! We have a number of different mat colors in the "Advanced Options" section, and we plan to add more in the future. Would love to hear which mat colors would be of interest to you.

5.0 Stars -
Gary H.
 Verified Customer
November 06, 2024

Love this Company

I framed three pictures of beach scenes - totally impressed with the result! So easy - high quality framing - quick turnaround with secure packaging. Five star review!

custom online framing for pictures and art

Thanks, Gary, we love you too! Look forward to framing more photos for you.

5.0 Stars -
Cindy
 Verified Customer
November 06, 2024

Superior product and service

Both the process and the finished product with Level Frames exceeded all expectations. Superior work, response, customer service. We highly recommend!

5.0 Stars -
Gary
 Verified Customer
November 04, 2024

Very Pleased

Photo printed perfectly and the framing was precise. Also, the frame was carefully packaged and delivered on time.

5.0 Stars -
Troy Le Maile Stovall
 Verified Customer
November 04, 2024

Perfect

Looks great and done very quickly. Highly recommend

5.0 Stars -
Judy C
 Verified Customer
November 03, 2024

Beautiful frames!

Super easy to frame myself, everything included including the bumpers!

custom online framing for pictures and art

Nice work on the framing, Judy, and thanks for sharing this great photo of your framed artwork! Look forward to helping on your next custom frame.

5.0 Stars -
Tim Beale
 Verified Customer
November 02, 2024

Excellent

2 gifts for my boys and they came out perfect.

5.0 Stars -
Brock Tekin
 Verified Customer
November 01, 2024

Nice job!

1st time customer, and I am very pleased with my frame. Professionally done, and the included accessories to hang my frame on a wall were a nice touch. I will use them for my next frame project.

custom online framing for pictures and art

Thanks for the feedback and this great pic of your framed photo, Brock! Glad to hear everything turned out so well, we're looking forward to helping on your next custom frame.

5.0 Stars -
Amy
 Verified Customer
October 28, 2024

Great product

I could not be happier with this frame, the quality and the ease of putting it all together. It came with all the tools and easy to follow instructions. Will definitely buy from you again.

custom online framing for pictures and art

Nice work with our DIY framing kit, Amy, and thanks for the feedback! So glad your custom frame turned out to your liking.

5.0 Stars -
William Shedd
 Verified Customer
October 24, 2024

framed photo with mat review

I am very happy. For many years I have been doing canvas prints. But been anxious to try framing with matting. At least for my image of a rose I am very pleased with how it turned out.

5.0 Stars -
Scott H
 Verified Customer
October 24, 2024

Great quality

First time buyer. Former buyer of the frameology/framebridge etc services of the internet. Quality was so much better. Very happy with product and will be a repeat buyer. Thanks.

custom online framing for pictures and art

So glad you found us, Scott! We look forward to helping on your next custom framing project and many more to come,

5.0 Stars -
D Wolfe
 Verified Customer
October 22, 2024

Very satisfied and will be back

I couldn’t have been more pleased. From the packaging to the thoughtful accessories. Very impressive. I have used predominantly, one or two other online framers, but level frames will be my go-to framer in the future. Thanks!

4.0 Stars -
Michael
 Verified Customer
October 22, 2024

Beautiful

Quite beautiful but unfortunately will not order again. Way too expensive for me to continue to use your business. Good Luck!

custom online framing for pictures and art

Glad you are happy with the frame and appreciate the feedback on the pricing, Michael! We work hard to keep our prices as fair as possible given the conservation-grade materials we use and the fact that each frame is handcrafted to order and designed to last decades. There are definitely cheaper options out there but quality can vary quite dramatically.

5.0 Stars -
Sue C.
 Verified Customer
October 21, 2024

Very satisfied with my frames!

Very happy with my purchase. Came very quickly and the quality was top notch! Also really appreciated how well they were packaged for shipping. Will definitely be ordering in the future,

custom online framing for pictures and art

Thanks, Sue, we look forward to helping on your next custom frame!

5.0 Stars -
Laurie Ryan
 Verified Customer
October 20, 2024

Beautiful!

The frames and prints are beautiful. Frame construction is excellent and the hangers were the best. I have no doubt that I will use Level Frames again and recommend them to family and friends.

custom online framing for pictures and art

So glad to hear it, Laurie! We look forward to helping on your next custom frame and many more to come.

5.0 Stars -
David Jarrett
 Verified Customer
October 15, 2024

Love my photo and frame!

I have an old digital photo of my 1 year old and myself resting on a bed watching baseball. Both of our heads of hair were sticking up Alfalfa style as if we'd just risen. I had it framed by Level Frames and gave it to him on his 18th birthday last week. Brought tear and smiles to both of us. A great framing job!
Thank you! I'll be back.
David

custom online framing for pictures and art

Thanks for sharing this and HBD to your son! Look forward to helping on your next custom framing (or gifting) project.

5.0 Stars -
Grimmer
 Verified Customer
October 15, 2024

Good website and frame

I used a photo with a relatively low number of pixels but one I had previously successfully printed as an 8 x 10. The website of a prominent competitor would not allow me to simply do a framed print where the photo would be more than about 5 x 7, with over-large margins. The Level site gave me various options including larger ones with one inch margins. The final product, a backstage portrait partly against spotlights has a lot of pop and color in its black frame.

5.0 Stars -
Susan
 Verified Customer
October 14, 2024

Very impressed

I love how it turned out!