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Excellent Customer Service and Frame Quality
I reached out to the company about ordering two framed vinyls and someone responded promptly with an answer to my question. I placed my order and then was in constant communication with the company about the order status. These interactions were courteous and informative as to the status of my order. Once the frames arrived, I couldn't have been more pleased - from the packaging to the quality to the final appearance on my walls. Will definitely consider buying from them again.
The frame I ordered was perfect. Josh reached out because I had an odd size and helped figure out the exact values I needed to input to cover the bottom of a photo.
The instructions left a bit to be desired in terms of clarity, but after rereading a couple of times it was fine. Couldn’t have taken more than 5-10 mins. Will definitely come back for my next framing project.
I bought a custom print from an artist in Scotland and had to have a custom frame made for it. I couldn’t be more satisfied by the quality of the frame, the speed at which it was made and shipped, or even the way it was packaged. I will now always recommend Level Frames to anyone looking for a frame whether it’s custom or not!
A great experience and a great client gift!
We were looking for something to give our client who already had everything. A picture to commemorate the project we worked on together was something no one else could give. The process was easy, the frame and print looked amazing, and they couldn't have loved it more. Made us look great! Not only that, but I got a personal follow up from one of the founders. Didn't expect that!
She Loved It
Great customization options! Quick turnaround and delivery! Solid price too! Thanks!
This was a Christmas gift for my sister. She's really hard to shop for, but she absolutely loved the custom framed picture! It was a framed family picture of all of us recently. They also followed up to make sure everything was ok!
First time customer, very happy!
I gave a framed pic as a gift for my sister. She loved it, and said the frame was very nice and especially liked the non-glare glass feature.There were so many frame options to choose from. I would definitely use LevelFrames again.
Really easy way to frame a photo (turned out great)
The picture was great quality and the framing turned out very nice!
Perfect for the holidays!
I am really into photography and post a lot of my pics on Instagram. I wanted to give my parents and sister each a picture for Christmas so i found this website. I was able to upload the pics straight from Instagram. Got two frames for under $100. A week after I ordered them, I called customer service and the woman was very nice and helpful and told me when they'd be delivered. Just got them today and they came out great! Thanks so much, Level Frames! :)
Love my picture collage! Couldn’t be happier! Thank you, level frames!
Can't say enough about the courteous, careful, beyond-the-call service I have received, including a lot of individual attention, both artistic and logistic.
Great gift, support was awesome
I ordered the gift kind of last minute for my mom's birthday. I emailed support asking if I could pay for expedited shipping, but they were able to make sure the order got out on time with no additional charge. My mom loved the gift. Definitely recommend this place!
Very helpful service & great product
Walked over to their main office in brooklyn. Josh helped me pick frames, and sent me a mockup to play with at home. After a bit of deliberation, we decided on the frames and sent them off to the shop. They were returned promptly, carefully wrapped, and when I arrived home I felt like it was christmas; it was delightful to see their work. I have yet to hang them, but they are all beautifully done & they even were able to mount a ripped poster i had to make it look as good as new. They also did a great job with a float-mounted menu. I will definitely use their service again in the future!
Amazing quality and service!
Great quality framing, fast turnaround time, and Danielle was really nice and helpful! I will be printing and framing many more projects with Level Frames!
Level Frames did a perfect job framing my piece in an acrylic double sided frame so you could see both sides of the piece. Would highly recommend this company to friends.
Phenomenal Product and Customer Service
I generally don't write reviews but was highly impressed. High quality, easy to order and I really like the clean aesthetic. Most importantly, the customer service was outstanding. There was a minor issue with the order and they, frankly, went above and beyond in resolving things. Would recommend 100%.
Collage picture frame
Great job with our collage frame. Well-packaged and a solidly made product.
Loved my custom frame
I loved the frame I received. It was all good and it is a nice addition to my place! I'll be saving for another one :)