Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
My Grandmother loves it!
I stumbled upon Level Frames when looking for a framing service cheaper than alternatives to send a gift to my grandparents. They are OBSESSED with it and it looks very high quality! Will definitely be using Level Frames again!
So glad to hear we passed the grandmother test, Gabby! Look forward to helping on your next online framing (or gifting) project.
frame turned out perfectly
Best Bang for your Buck
I tried to spend a little less for my frame elsewhere and it turned out horribly. I decided to go with LevelFrames who I checked out initially and the quality difference was night and day!! Couldn’t be happier with the result it looks so classy and you can tell the quality is there. Thanks!
Appreciate the review, Brittani! Thanks for the photo of your frame as well - love the spot you've created on the wall with the lighting. Look forward to helping on your next custom framing project and continuing to deliver the quality you expect.
Great customer experience
I was impressed with how simple the design and order process was, frames were shipped quickly and carefully, Product and instructions were top notch! I will order again.
Glad to hear it, Brian, we are here to help on your next framing project and many more to come.
The frame arrived on time with no damage. The picture turned out beautifully.
Very pleased with quality of frame. Everything was as advertised and exceeded expectations. Turn-around time was good. Nice packaging and thorough instructions and
nice little extras for maintenance.
The frame is beautiful thanks
Picture was not standard size and custom frame looks amazing!
Good turnaround from order to receipt.
My husband and I are very pleased with the wonderful job you did with framing the pictures of our youngest grandchildren.
I needed to have something very important framed. I hoped for the best. What I got was perfect. Beyond expectations!
Appreciate the feedback, Mike! Glad we could help and look forward to your next custom framing project.
Enlarged photo; excellent!
Bob; great customer!
Great customer service
After placing my order, I realized that I wasn’t really getting the size that I wanted. My son had recently passed away and I really wanted to get this picture right. When I called, I received outstanding service in making the changes to the frame. I also received a refund due the change. I was not expecting that but was pleased. The kindness and professionalism extended was first rate.
Glad we could help in some small way, Vona. We're always here to help so that every picture or framed artwork turns out the way you hope.
Great quality and so smartly packaged making assembling a success. Really appreciate the thought put into the whole product from cuts in the mat to the screwdriver and glass cloth included. Would highly recommend for the experienced or novice framer. Feels great to have our art on the wall!
Awesome feedback, P! We put a lot of thought and care into the DIY at home framing experience. Glad your artwork is framed and up on the wall where it can be enjoyed every day!
The frame itself is nice but shallow for canvas.
Thanks for the feedback, Kelley! Our DIY kits for custom framing at home are mainly for paper and other 2D items, but you can remove one of the extra backing boards for a board or something on canvas that has a little more depth (up to about 1/8"). For anything deeper, just let us know and we can accommodate.
Thank you all
Hi Level Frames team, thank you all for making my project so easy! It looks great and now has its own spot on the mantle. I will order again.
Our pleasure, James! Bet that mantle is looking good, we look forward to helping on your next custom framing project.
Framed our dog's photo, exceptional results
We love our framed picture. Wanted something special for our twelve year old therapy dog’s professional photograph. I browsed several framing websites. Chose Level Frames because the process was easy and the frame selection was exceptional. We were so happy to have the finished product in such a short period of time. Thank you for a picture we will cherish for a long time.
Great Job. Very Happy
A great memory was taken from my phone and framed. The frame and photo were outstanding. Price was also very good.
Got the frame and the instructions were super easy. ALSO! They provided everything you need even a couple of strips of the cloth art tape to "hang" onto the matte. My only slight problem was the edges of the plexi were rough (won't be seen so no worries there) BUT it did give off some flakes that I had to insert the art and pull out a few times to blow out the flakes, so don't clamp down your backboard right away, insert, turn around and look for specs first.
Thanks for the feedback and photo, Shaun! Nice work framing with our DIY kit, we always love seeing the final results on the wall. As mentioned, new processes for cutting the acrylic are in the works to eliminate those rough edges.