Level Frames Reviews

4.9 based on 1138 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
 Verified Customer
March 09, 2023

My Grandmother loves it!

I stumbled upon Level Frames when looking for a framing service cheaper than alternatives to send a gift to my grandparents. They are OBSESSED with it and it looks very high quality! Will definitely be using Level Frames again!

custom online framing for pictures and art

So glad to hear we passed the grandmother test, Gabby! Look forward to helping on your next online framing (or gifting) project.

5.0 Stars -
 Verified Customer
March 09, 2023

frame turned out perfectly

Great result!

5.0 Stars -
 Verified Customer
March 08, 2023

Best Bang for your Buck

I tried to spend a little less for my frame elsewhere and it turned out horribly. I decided to go with LevelFrames who I checked out initially and the quality difference was night and day!! Couldn’t be happier with the result it looks so classy and you can tell the quality is there. Thanks!

custom online framing for pictures and art

Appreciate the review, Brittani! Thanks for the photo of your frame as well - love the spot you've created on the wall with the lighting. Look forward to helping on your next custom framing project and continuing to deliver the quality you expect.

5.0 Stars -
 Verified Customer
March 07, 2023

Framed my art from home!

Great job on the framing and protecting it all for mailing. Turned out great. Thx.

5.0 Stars -
 Verified Customer
March 06, 2023

Great customer experience

I was impressed with how simple the design and order process was, frames were shipped quickly and carefully, Product and instructions were top notch! I will order again.

custom online framing for pictures and art

Glad to hear it, Brian, we are here to help on your next framing project and many more to come.

5.0 Stars -
 Verified Customer
March 06, 2023

Thanks

The frame arrived on time with no damage. The picture turned out beautifully.

5.0 Stars -
 Verified Customer
March 06, 2023

firt-time customer

Very pleased with quality of frame. Everything was as advertised and exceeded expectations. Turn-around time was good. Nice packaging and thorough instructions and
nice little extras for maintenance.

5.0 Stars -
 Verified Customer
March 06, 2023

Terrific!

The frame is beautiful thanks

5.0 Stars -
 Verified Customer
March 04, 2023

Great

Very happy

5.0 Stars -
 Verified Customer
March 04, 2023

Great Choice

Outstanding product.
Picture was not standard size and custom frame looks amazing!
Good turnaround from order to receipt.
Thank you!

5.0 Stars -
 Verified Customer
March 03, 2023

Wonderful job

My husband and I are very pleased with the wonderful job you did with framing the pictures of our youngest grandchildren.

5.0 Stars -
 Verified Customer
March 02, 2023

Excellent Craftsmanship

I needed to have something very important framed. I hoped for the best. What I got was perfect. Beyond expectations!

custom online framing for pictures and art

Appreciate the feedback, Mike! Glad we could help and look forward to your next custom framing project.

5.0 Stars -
 Verified Customer
March 02, 2023

Excellent service

Enlarged photo; excellent!
Frame; beautiful!
Service; fabulous!
Communication; excellent!

custom online framing for pictures and art

Bob; great customer!

5.0 Stars -
 Verified Customer
March 01, 2023

Great customer service

After placing my order, I realized that I wasn’t really getting the size that I wanted. My son had recently passed away and I really wanted to get this picture right. When I called, I received outstanding service in making the changes to the frame. I also received a refund due the change. I was not expecting that but was pleased. The kindness and professionalism extended was first rate.

custom online framing for pictures and art

Glad we could help in some small way, Vona. We're always here to help so that every picture or framed artwork turns out the way you hope.

5.0 Stars -
 Verified Customer
March 01, 2023

Brilliant!

Great quality and so smartly packaged making assembling a success. Really appreciate the thought put into the whole product from cuts in the mat to the screwdriver and glass cloth included. Would highly recommend for the experienced or novice framer. Feels great to have our art on the wall!

custom online framing for pictures and art

Awesome feedback, P! We put a lot of thought and care into the DIY at home framing experience. Glad your artwork is framed and up on the wall where it can be enjoyed every day!

3.5 Stars -
 Verified Customer
March 01, 2023

Nice

The frame itself is nice but shallow for canvas.

custom online framing for pictures and art

Thanks for the feedback, Kelley! Our DIY kits for custom framing at home are mainly for paper and other 2D items, but you can remove one of the extra backing boards for a board or something on canvas that has a little more depth (up to about 1/8"). For anything deeper, just let us know and we can accommodate.

5.0 Stars -
 Verified Customer
February 27, 2023

Thank you all

Hi Level Frames team, thank you all for making my project so easy! It looks great and now has its own spot on the mantle. I will order again.

custom online framing for pictures and art

Our pleasure, James! Bet that mantle is looking good, we look forward to helping on your next custom framing project.

5.0 Stars -
 Verified Customer
February 27, 2023

Framed our dog's photo, exceptional results

We love our framed picture. Wanted something special for our twelve year old therapy dog’s professional photograph. I browsed several framing websites. Chose Level Frames because the process was easy and the frame selection was exceptional. We were so happy to have the finished product in such a short period of time. Thank you for a picture we will cherish for a long time.

5.0 Stars -
 Verified Customer
February 25, 2023

Great Job. Very Happy

A great memory was taken from my phone and framed. The frame and photo were outstanding. Price was also very good.

5.0 Stars -
 Verified Customer
February 24, 2023

very satisified

Got the frame and the instructions were super easy. ALSO! They provided everything you need even a couple of strips of the cloth art tape to "hang" onto the matte. My only slight problem was the edges of the plexi were rough (won't be seen so no worries there) BUT it did give off some flakes that I had to insert the art and pull out a few times to blow out the flakes, so don't clamp down your backboard right away, insert, turn around and look for specs first.

custom online framing for pictures and art

Thanks for the feedback and photo, Shaun! Nice work framing with our DIY kit, we always love seeing the final results on the wall. As mentioned, new processes for cutting the acrylic are in the works to eliminate those rough edges.