This was my first time using Level Frames and I was not disappointed. These are custom frame quality with assemblies that are workable to customers. The directions and parts are excellent… you have to be careful, but it all works and looks great when finished! The best businesses have a great website and customer service, and I enjoyed both as well. Well done.
Excellent Service but Unfortunate Final Product
The staff here are great and very accommodating/ ready to help!! Plus it was a relatively quick turnaround. But the final product looked nothing like the preview unfortunately. The background of the artwork was initially so vibrate and beautiful but in the final product you could hardly see it at all--it was very faded and almost completely black.
Thanks for letting us know! Depending on your monitor and brightness settings, the final print can look different than what you see on screen. Following up with you directly.
Great product and Service
Easy site navigation, quick delivery, quality product. I had to call to correct some mistakes I made with the order and the customer service was excellent too. It’s nice to see a company focus on the customer experience.
Beyond all expectations
Great job. Easy to put together - everything fit. Wonderful!
Fast and easy!
Despite the predicted order fulfillment time when I ordered these arrived in approx. 4-5 days? Very well packaged, easy to use, and everything I needed was included right down to a little screwdriver and mounting hardware. Best of all, the size was a perfect fit for my odd sized original art pieces. Thank you!
Thanks for the feedback, AnnMarie! So glad you had a good framing experience. Art prints that do not fit a "standard" size frame deserve to be framed as well 😀
So Much Better
I had some recent framing done via Framebridge and was really disappointed in the overall quality of the product and specifically the craftmanship. I am quite impressed by Level Frames quality and craftsmanship. Well done!
Thanks for giving us a try, Trisha! We look forward to helping on your next online framing project.
First time framing online
Everything came out perfectly, good quality frame
I absolutely love the framing of our precious family vacation pictures! It was so easy, lots of frame choices and delivery was extremely quick! Highly recommend!
Who knew that one of our granddaughters has an eye for photography. I framed one of them for her - looks terrific
Everything I expected - and more
I could not be happier with the work done by Level Frames.
I live in a rural area where I could not get a piece framed and had an amazing job done by Level Frames. The service was fast -- the main holdup was caused by my own delay in sending my piece to them in the prepaid mailer -- and I got my art back quickly, and wonderfully framed to look exactly like I envisioned. Highly recommend!
So glad we could help, Bob! Look forward to your next framing project with us.
After I placed my order, I realized I had sent art work which had an error. I contacted customer service, and thy instantly held my order till I could send them the corrected pieces. They also reminded me to send a note along with my gift. Afterwards it only took about 3 days for delivery. They were so helpful and accurate, they will have all of my business in the future.
Easy, quick and looks great!
I am very happy with my framed poster. It was an extremely easy process and I received my order sooner than expected. Great experience and the picture looks perfect! I will definitely be a returning customer!!
This print is super inspiring, Emily, it was a real pleasure helping you frame it.
Great service from Kara and the photo and frame are better than expected. Recipient (gift) was very pleased.
Tribute to passed family friend.
The print and frame were delivered on time with fantastic quality. I will be making future orders.
VERY Happy Customer!
Bravo Level Frames and TYVM! I have a special needs brother who is fascinated w/all things space. I submitted an official NASA certificate for framing to be then sent on to my brother who lives in another state, far away from where I live. Someone who works at the group home recently graced me w/a photo so I could finally see the finished product. Fantastic job! Very professional and beautiful! Risky business at times when doing business entirely online but this risk was well worth it! I highly and enthusiastically recommend Level Frames to everyone!
Glad to hear this, D! We are so happy we could help your create and frame something special for your brother.
Their worksmanship and customer service were great!
Level Frames was great. From excellent customer service in helping me choose frame and particulars to the finished product, I could not be happier.
Such beautiful frames
I had never ordered custom frames before but wow do these make a huge difference compared to store-bought and cheaper frames. They are beautifully made and they come with instructions and all the tools needed to hang the art. So happy!
Great quality, speedy service, great communication. Ordered 9 frames and very pleased with results!
Great frame and overall experience!
I've ordered a custom frame and it looks beautiful! I needed expedited delivery so I sent a message in the chatter that was responded fast and it arrived in time! :)
Glad we could help on this one, Tati! Look forward to your next framing project.