Level Frames Reviews

4.9 based on 1419 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Emma
 Verified Customer
August 06, 2024

Very Great Service and Nice Frame

I ordered a custom frame and it was well packaged and arrived in good condition. The frame looked like I expected it to and is good quality. The people at Level Frames are great and when I expressed disappointment that the mat didn’t fit, they sent me a new one and were happy to help — even though, as we figured out, the mat didn’t fit because of my mistake, not theirs! I would highly recommend this company and would order from it again.

custom online framing for pictures and art

Glad we could help get it sorted out, Emma!

5.0 Stars -
Lynn Lieberman
 Verified Customer
August 05, 2024

Just beautiful

From the quality of the print to the quality of the frame, it is just beautiful. I'm sure I'll be back with more projects.

custom online framing for pictures and art

Thanks for the feedback and this great pic of your framed print, Lynne! We look forward to helping on your next online framing project.

4.0 Stars -
Emma
 Verified Customer
August 01, 2024

New Custom Frame

I ordered a custom frame. I was happy with the quality of the frame and how readable the instructions were to put it together. However, the mat was too wide for my art. So, this was very disappointing.

custom online framing for pictures and art

Thanks for letting us know, Emma! No problem to send you a replacement mat to fit your artwork - contacting you directly to get the exact measurements required.

5.0 Stars -
Mike Lundblad
 Verified Customer
July 30, 2024

lundblad624@gmail.com

The print and frame where great. I ordered a second one.

5.0 Stars -
Larry Dodson
 Verified Customer
July 26, 2024

Top notch

The best framing out there. Attention to detail, creative. and well priced. All this and fast shipping. Thank you, See you soon

5.0 Stars -
Jennifer H
 Verified Customer
July 26, 2024

Happy with this service

My picture arrived beautifully framed. My pic was not a very good resolution (which I knew) but they told me what size I could get for the best result and I could not be happier with the end result.

5.0 Stars -
Clock
 Verified Customer
July 25, 2024

Outstanding work

I bought a framed picture as a gift for my loved ones and it came out so good I had to buy another one!

5.0 Stars -
Jeff Kidwell
 Verified Customer
July 23, 2024

Great Quality Frame

Best quality frame I have ever seen or ordered! Solid, weighty, and perfectly put together. Amazing quality! I've ordered frames from other online retailers and Level Frame is the absolute best product out there. Thank you very much!

custom online framing for pictures and art

Thanks for the feedback, Jeff! We look forward to helping on your next custom frame and many more to come :o)

5.0 Stars -
A. Lynch
 Verified Customer
July 22, 2024

Looks Great!

I had a travel photo that I took blown up, printed, and custom framed. The end product looks great and is high quality. Turn around time was fast. I am 100% pleased.

5.0 Stars -
Angelo Rose
 Verified Customer
July 21, 2024

I don’t usually write reviews but I’m so happy with the results I have to share

I emailed them about framing a metal poster and I got very fast replies and all my questions were answered very quickly and professionally. Then after I created my frame the nice lady who helped me saw my order and messaged me about reformatting my frame so my metal poster will stay without the mat and no acrylic needed. She changed my order and I got refunded the difference. And after finally receiving the frame, I was somewhat skeptical how’d the metal poster would stay locked in and look. Turns out I had nothing to worry about and it looks amazing. I will definitely buy again!!!

custom online framing for pictures and art

Love to hear it, Angelo! So glad we could help on this unique framing project and look forward to working with you on the next one.

5.0 Stars -
Timmy Little
 Verified Customer
July 12, 2024

Perfect

Worked with me to get what I wanted, delivered on time, well packaged, and it looks good.

5.0 Stars -
Travis J
 Verified Customer
July 11, 2024

Excellent Result with Custom Frame

I purchased a print online that offered custom framing options through Level Frames and couldn’t be happier with the result and excellent value! High quality matting and framing. Picture was packaged well so it didn’t have any damage.

custom online framing for pictures and art

Looking good, Travis! Thanks for the feedback and for sharing this great photo of your framed print.

5.0 Stars -
Rebecca J Sharar
 Verified Customer
July 11, 2024

Our framed picture turned out fabulous!

We had a one of a kind photo from Athens, Greece. I searched endlessly to find the right company and Level Frames had what we were looking for. It arrived printed, matted and frame in a very short time. It turned out gorgeous! We will use Level Frames again, soon!

custom online framing for pictures and art

We love framing travel photos, so glad you were happy with how these turned out, Rebecca!

5.0 Stars -
Betty C
 Verified Customer
July 08, 2024

Quality!

I not only love these custom frames, I very much appreciate all the detail in the packaging, the instructions and, most especially, the fabrication and construction of the materials. Highly recommend this company!

custom online framing for pictures and art

Nice working framing these two prints, Betty, and thanks for the feedback!

5.0 Stars -
Tom D.
 Verified Customer
July 08, 2024

Great process and final product

Easy to execute. Help when needed. Good Quality

5.0 Stars -
Maris Stull
 Verified Customer
July 08, 2024

Amazing quality and customer service

I recently used Level Frames for the first time with a smaller photo/project. They are not cheap, so I wanted to see the level of quality and the ease in which I received my order. All were above expectations. They do simply beautiful work. It also arrived very quickly and well packaged. Satisfied, I moved on to a very large piece of art. Again, not an inexpensive purchase, but I was confident that it would look beautiful. And boy oh boy was I right! A huge, very well-packaged box arrived with a stunning piece of art - which sits in the middle of my office. I will be getting more artwork framed by level frames and I recommend you do as well!

custom online framing for pictures and art

So glad you had a good experience, Maris, and thanks for sharing this awesome photo of your framed art! The Academie Black profile was a great frame choice for this piece.

5.0 Stars -
Maria
 Verified Customer
July 03, 2024

Love the frame

The process was easy, the frame beautiful and it came quickly.

5.0 Stars -
Nate Wilson
 Verified Customer
June 19, 2024

Turned out amazing

First time ordering a framed picture. Turned out absolutely amazing.

custom online framing for pictures and art

Glad to hear it, Nate, and thanks for sharing this pic of your framed photo!

5.0 Stars -
Wendy
 Verified Customer
June 17, 2024

Excellent

Fun and easy site to use. I shuffled four photos around before making the final decision. Choice of light or dark and size of the mat. Many choices of frames too. It was made quickly and packed extremely well.

5.0 Stars -
Mary L
 Verified Customer
June 17, 2024

Preserving family love….

A large family wedding yielded an impromptu but beautiful photograph of my 3 adult sons and me. The moments, when we are all together at the same time, are precious and rare and this photo was one that needed to be framed. A family member, besides Wirecutter recommended Level Frames. The ordering process could not have been easier and the frame/mat selections were professional quality with huge assortments of colors and styles.
Your wonderful customer rep, Kara, also helped tremendously with a UPS issue.
I’ll be back with future orders. Thank you!

custom online framing for pictures and art

This is what we love to hear! It's all about framing and celebrating the best moments in life, so glad we could help on this project and look forward to more to come :o)